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Virginia school fire / Credit cards and emails / sign up for free webinars
March 7, 2022
Webinar Schedule: See below for details and Registration
March 8, 2022  Recruiting, hiring and retaining field talent
March 9, 2022  Insurance Broker contribution to Due Diligence in                                    acquisition transaction
Virginia school fire
Ken:  this will be an interesting case to follow once it goes to court.
          Elementary school in Richmond, VA catches on fire.  There is No notification from the fire alarm system due to Area Code not being programmed into fire alarm communicator which was recently required by Verizon.  The installing alarm company (Richmond Alarm Company) was recently sold to Johnson Control. 
          Apparently Test Signals were not required and if they were, they were ignored.
          Who would be named in the law suit, the former alarm company (Richmond Alarm Company) or the new owner (Johnson Controls)?
       Link to article -
Name withheld
          A few of you sent me this information regarding the school fire.  Change in area code dialing is not too different than the 3G mess that many of you are experiencing now. 
          I’m not sure how the account went from one alarm company to another, whether one company acquired the other or if one company sold to the other.  If the company was purchased I can see how systems may not have been checked.  If the account was sold then the acquiring company should have made some effort to test the efficacy of every alarm account.  Sure that may be a daunting task, perhaps cost prohibitive.  However, the new company now owns the account and assumes all risk for that account.  If the old company sold the account with a solid contract, a Kirschenbaum Contract™ then the liability risk would be reduced. 
          The article referenced above doesn’t mention any personal injury or death, so damages will be limited to property damages, which is less sensational.  Alarm companies got lucky this time.
          Like the 3G issue I am sure that all alarm companies, and subscribers, had plenty of notice that area code change was required.  The fire occurred when the new alarm company owned the account and it is the main target.  Maybe it has indemnity from the selling alarm company.
Credit cards and emails
          Thanks for all that you do for all of us in this industry.
          I would like to ask for advice from you in regards to Credit/Debit cards new requirement.
          We were just told by our Billing Processing Company that credit card companies now require that every client paying by Credit/Debit card must have an email address to receive communications from Billing company.
          That’s a must to stay compliant.  For this evolution we have less than 60 days.
Any advice, since some clients are not easily accessible.
Please keep my name
          I asked Tom Aronica, CEO of SkyBank Financial [listed on The Alarm Exchange under Financial category].  After reading his response I suggest you contact him and switch to Biller Genie.  Here is his response:
          Never heard of it.  Definitely not a requirement of the card associations and likely just an internal requirement of the billing company to have an email on file, which makes sense, if they expect to bill to get paid.  We don’t require emails at all and depending on what billing software they are using we can automate the whole process for 80% less than what a 3rd party billing company charges. 
  Best Regards,
Thomas J. Aronica, CPP
Chief Executive Officer
Biller Genie at 877-245-5374

Webinar:  Registration - sign up today
Webinar Title:  Recruiting, hiring and retaining field talent
When:  March 8, 2022 12 PM ET
Topic Details:  Even before the pandemic, hiring and retaining field talent in the security industry was growing increasingly difficult.  This webinar will explore the best ways to find talent, prequalify them and develop enthusiasm to consider joining your team as well as how to quickly determine if a candidate’s psychomotor skills match their resume. Webinar will discuss skill matrixes and why they are valuable tools to incentivize and retain talent, help improve morale and promote consistent, transparent compensation.
Presenter:  Peter Goldring, SET, NICET #143428 Fire Alarm Systems, Level IV, ACFE Certified Fraud Examiner.  Peter M. Goldring Consulting LLC Phone  516-640-1410
Hosted by:  Ken Kirschenbaum,Esq.,
Who should attend:   Company owners, CEOs, CFOs, Manager, Human Resource Personnel
Register Here:
Webinar Title:  Insurance Broker contribution to Due Diligence in acquisition transaction
When:  March 9, 2022 12 PM ET
Topic Details:  Due Diligence to varying degree is essential in an acquisition transaction.  Insurance considerations are best reviewed by an insurance expert.
Presenter:  Shawn Iverson, CIC The Insurance Center,  Ogden, UT   801-622-2626
Hosted by:  Ken Kirschenbaum,Esq.,
Who should attend:   Company owners, CEOs, CFOs, personnel involved in acquisitions
Register Here:

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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301