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Rapid Response’s AVS-01 UL  Listing and what it means 
April 15, 2024
Rapid Response’s AVS-01 UL Listing and what it means
          You may have heard that Rapid Response Monitoring Service is the first central station to adopt and be recognized as AVS-01 UL Listed; Quite an honor and distinction.  Congrats to Rapid management. 
           What is AVS-01 UL Listed and how does a central station achieve that status, and why should they?  The answer is on UL’s website quoted below:
          “American National Standards Institute (ANSI) standard provides a standardized alarm validation scoring or classification metric for unauthorized human activity detected by alarm systems. 
          When something triggers a security alarm at a protected property, it sends a signal to an alarm monitoring station, where an operator records the signal and initiates a response. Communication exchange protocols can vary greatly among monitoring centers, which can impact resource allocation and first responders’ situational awareness — critical elements of effective emergency response.
            To help build trust between private-sector alarm monitoring centers and the public safety organizations responsible for dispatching and managing first responders, The Monitoring Association (TMA), together with UL Solutions, public safety professionals and other key stakeholders within the alarm monitoring industry, developed an American National Standards Institute (ANSI) standard that provides a standardized alarm validation scoring or classification metric for unauthorized human activity detected by alarm systems.
          Alongside the development of ANSI/TMA AVS-01, UL Solutions created a certification program for monitoring centers interested in showcasing their commitment to public safety and operational excellence.
          Monitoring stations complying with ANSI/TMA AVS-01 will report alarm events as falling into one of five categories:

·        Alarm Level 0 – No call for service 

·        Alarm Level 1 – Call for service with no additional information

·        Alarm Level 2 – Call for service with proof or a high probability of human presence at the alarm site

·        Alarm Level 3 – Call for service knowing there is human presence at the alarm site, and it appears there is a threat to property

·        Alarm Level 4 – Call for service knowing there is human presence at the alarm site and it appears there is a threat to life

Potential benefits of certification for monitoring stations

·        Facilitates’ acceptance of standardized requests for service to emergency communication centers (ECCs) in response to intrusion detection alarm events

·        Helps differentiate your station by demonstrating your commitment to delivering high-quality services

·        Whether or not the monitoring center is Listed, adding the AVS certification is quick and easily integrated into a comprehensive annual audit compliance process

·        Helps provide evidence of due diligence for your enterprise liability mitigation portfolio

       UL Solutions’ market surveillance protects the integrity of the industry by investigating product and service incident reports. Anyone can report a concern with a UL Certified product or service, including manufacturers, code authorities, consumers, distributors, installers and other certification agencies.
       Why choose UL Solutions for certification
For 100 years, UL Solutions has been a trusted certification partner for the monitoring industry, building and facilitating trust among stakeholders. UL Solutions has actively collaborated with The Monitoring Association (TMA), National Emergency Number Association (NENA) in AVS development since project inception, helping to foster an understanding of technical requirement intent and a certification program aligned with stakeholder objectives. Trust UL Solutions experts to get certified.”

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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301