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New Webinar / Comment on grace period / Comment on repair service plans v per call
April 17, 2020
Webinar on Monday April 20, 2020  noon ET  Sign up now
Title: Software to lower your operating costs for Central Station Integration,, and electronic agreements
When: Monday, April 20, 2020 at 12pm EST
Presented by: Steven Hayes, President of WorkHorse, Inc. Phone: 855 354 1775
Who should attend? Alarm Company Owners and Managers
Register here:

Securing employees’ home computers during the lockdown and employees working from home
          We are an IT provider, providing IT and cyber security services to our clients.  We know we can use the Commercial All in One to cover not only the security services we provide but the cyber security we provide. 
          But now our client’s employees are working from home, and our client wants us to start “securing” and working on the personal/home computers of our client’s employees. I’m not worried about the PCs of our own employees – we have that covered.  I’m just wondering if we will be incurring additional (and un-accounted-for) liability by working on a home PC for an employee of our client, and if we need something additional added to or mentioned in our contract with the employer to address this? 
          For example, if I install anti-malware software on a personal computer owned by our client’s employee, are we covered by the All-in-One?  If that employee still gets hacked (no software is perfect; and people are stupid), do we have any additional exposure that needs to be accounted for?
          Many if not most employers are faced with what may be a new phenomenon, employees working from home.  As an employer you are naturally skeptical whether your employees can actually get their work done and whether their productivity will continue to justify their compensation.  If you can overcome that concern, you now have to be concerned that vital operational information and data will be leaving your office, where it was contained and to some degree secure.  If hacking wasn’t someone you thought about before, now you have your employees logging in on their own computers.  That same computer may be used by your employee or those living with the employee to log into who knows where.  All of a sudden you are getting emails trying to sell you exotic travel, make-up, dresses, guns and home supplies.  Once you start getting solicitations form job hunters, resume professionals or your competitors, then you can really sweat. Let me get back on track.
          Your contractual relationship is with the employer.  The employer asks you to cyber secure the employee’s home computer and the employee lets you log in and install your software.  For reasons I can’t express, because of my limited technical knowledge, the home computer has a problem.  A problem the employee blames on you.  Maybe that problem causes little inconvenience and can be rectified with one remote log on, or maybe the computer was used to compromise the family or the business in ways that did cause harm, physical, mental or business.  You are likely covered by contract with the employer, but not with the employee.  You need to get a direct contract with the employee.  It can be your Standard All in One or a Rider to that agreement signed by the employer and the employee that incorporates by reference the All in One with the employer.
More on cameras from China
          I’m replying to Gene’s comment about cameras and China in the April 8, 2020 article.  Like so much in life, relationships are still very important.  I have some strong, long time relationships with Asian suppliers.  I have met several and they continue to do the best they can for us.  We have started to receive shipments from China as well as S. Korea again.  The real problem with not sourcing from China is with our distributors and their dealers.  Would you like to pay perhaps a 40% premium not to use Chinese products?  Sometimes even a Korean product cost 40% more than a similar item from China.  Additionally, right now many video security products are only available from China.
Barry Levine Founder and CEO
 Sperry West

Reaching K&K during the lockdown
     During this crisis the most efficient way to reach our attorneys is via email.  You can also call and if not picked up, leave a message and your call will be returned promptly.
    Here are a few departments to contact directly:
alarm / security / pers / fire department:  Ken - or call and leave a message with return number at 516 747 6700 x 301
health care professionals:  Jennifer Kirschenbaum,Esq 516 747 6700 x 302;
alarm licensing:  Alison Gallup,Esq 516 747 6700 x 317; or Eileen Wagda, Licensing Administrator, 516 747 6700 x 312
Employment issues:  Kieran Bastible 516 747 6700 x 315; or Jennifer Kirschenbaum,Esq
Concierge Alarm Clients have full access through our Concierge Program Coordinator, Stacy Spector, Esq  516 747 6700 x 304 or 
Collections:  [courts are shut down at this time, so don't expect much progress.  We will however continue to prepare papers on our end so that we will be ready when the courts normalize]  Kathleen Lampert  516 747 6700 x 319
Pending litigation:  Caroline Wallet,Esq  516 747 6700 x 305 and Maureen Biel,Esq 516 747 6700 x 303  MBeil@Kirschenbaumesq,com
Bankruptcy and debt collection issues:  Steve Sheinwald,Esq  516 747 6700 x 309 or Scott Dillon,Esq  516 747 6700 x 318

To order up to date Standard Form Alarm /  Security / Fire and related Agreements, click here:
You can check out the program and sign up here: or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304.
NOTICE:  You can always read our Articles on our website at
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301