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QUESTION: MODIFYING THE LIMITATION OF LIABILTY
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Ken
    An important customer has asked us to remove the limitation of liability for damage our employees cause while on site. The customer is in agreement that the limitation of liability can and should apply to the functioning of the alarm system.  Is this wise to accept?  We use your Commercial  All in One contract.
Jim Q 
Rochester
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Answer
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    Your subscriber's request is not unreasonable.  The limitation of liability is not intended to shield an alarm company from the risks and liability that every other contractor working on premises expects to have.  Your employee is negligent and causes some damage, it's not unreasonable to expect you to be responsible.  
    You can accept responsibility for damage to person and property caused by the neligence of your employees while actually working on the premises.  Make clear that this does not include damage caused to contributed by alarm equipment or service failure.  You should also limit this exposure to your available insurance coverage.
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QUESTION:  AUDIO VIDEO - IN SCHOOL
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 Ken
    Audio and video – Application is a classroom with autistic children.  School wants to put in a camera or cameras in a classroom and allow parents to see and hear the interaction with the children and the teachers.  Parents would login into a DVR or NVR via the web.  It’s in New York.  Is there a way to legally allow it?  Signs?  Release forms?  I was concerned about anyone that were to come into the classroom other than from the school or parents/students.  I was thinking that the issue might be concerning others coming in and out of the classroom.
Jason
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ANSWER
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    This is more your subscriber's issue than yours.  I do not believe you have any exposure for installing the equipment and providing the video feed [via third party servers] or through internet.  Your subscriber on the other hand would be wise to obtain the consent of the parents.  All of them sign paperwork to have their child in the school and the consent could be part of those papers.  Signs add nothing to this analysis.  You don't need them and they won't help.
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QUESTION: VIDEO IN MEN'S MIKVAH [YES,  I REALLY DID JUST GET THIS QUESTION]
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    Can I install cameras in men's mikvah where the men come to emerce themselves in a ritual and spiritual bath?  Cameras are being requested to monitor inappropriate activity in the bath area.  Will it matter if the cameras are obvious and signs are posted?
anon
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ANSWER
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    You cannot install the cameras in the bath area.  Men are naked in the area.  I would not approve the installation even if every man signed a consent form.  Perhaps if they had the consent tatooed on their private member -- though I don't think that will hold up in court.  You can sell the equipment; it's not your business how it's installed or used.  You can install the cameras in legal areas even if you suspect your subscriber intends to move them.  I would not provide video access or feed via third party server.  
    Signs don't change the answer.
    In fact, I did suggest to this alarm co owner that he install a big sign to be posted by the camera that read "smile, you'll be on U-Tube next week".  
    Pass on this job.
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