You can read all of our articles on our website. Having trouble getting our emails?   Change your spam controls and white list 
Is there camera shortage / Are employee home computers secure

April 15, 2020

Is there camera shortage from article on April 8, 2020
          I’m responding to this question:  “Is anyone having problem getting cameras or other products from China?  How is disruption in product affecting your operation?”
          Overall, camera supply from China is mixed. Some companies are certainly suffering from shortages but others are not. One theme is that the bigger manufacturers generally had more inventory on commonly used products so that is helping keep supply in those cases.
          However, the one area indisputably with massive shortages are elevated temperature thermal cameras, aka "coronavirus cameras". This is the top-selling video surveillance item, by far. It also presents legal risk as most of these cameras are not FDA approved and sellers are trying to get around it by saying they are not medical devices though they are being used to screen people for fevers / coronavirus symptoms. They perhaps should consult an attorney like your firm.
John Honovich
          I suppose like all security equipment there are limitations in technology.  Obviously no one should be claiming to have the answer to detection of the virus through a camera, at least until that technology is available.  Also, alarm companies should not be selling medical grade equipment, or equipment that’s not medical grade advertised as being more effective or having AHJ approval.  Misrepresentation and fraud is definitely not recommended practice.
Are employee home computers secure
          Many of our employees are working from home and accessing our office computers.  We are concerned with hacking.  An attempt was made with one employee.  We are also updating our subscribers’ contracts.  Is there anything dealing with cyber security?  What should we be doing about securing our home bound employees with cyber security?
          I believe our 2019 contract [and of course the 2020 updates] includes an RMR line item for cyber security.  Most alarm companies would have to subcontract that work out to a cyber security company.  There are several around.  
          Home computers are likely less secure than your office computer, where you may have taken some cyber security precautions.  Getting hacked will certainly wake you up to the importance of cyber security.  There are companies, such as PC Matic, that are relatively inexpensive [especially considering the alternative] and you may want to secure your employee’s home computers with that kind of protection.  If you figure it out, let us know.
          In the meantime, the Standard Form Agreements all insulate you from liability for your subscriber’s cyber attack if related to the alarm system.

Reaching K&K during the lockdown
     During this crisis the most efficient way to reach our attorneys is via email.  You can also call and if not picked up, leave a message and your call will be returned promptly.
    Here are a few departments to contact directly:
alarm / security / pers / fire department:  Ken - or call and leave a message with return number at 516 747 6700 x 301
health care professionals:  Jennifer Kirschenbaum,Esq 516 747 6700 x 302;
alarm licensing:  Alison Gallup,Esq 516 747 6700 x 317; or Eileen Wagda, Licensing Administrator, 516 747 6700 x 312
Employment issues:  Kieran Bastible 516 747 6700 x 315; or Jennifer Kirschenbaum,Esq
Concierge Alarm Clients have full access through our Concierge Program Coordinator, Stacy Spector, Esq  516 747 6700 x 304 or 
Collections:  [courts are shut down at this time, so don't expect much progress.  We will however continue to prepare papers on our end so that we will be ready when the courts normalize]  Kathleen Lampert  516 747 6700 x 319
Pending litigation:  Caroline Wallet,Esq  516 747 6700 x 305 and Maureen Biel,Esq 516 747 6700 x 303  MBeil@Kirschenbaumesq,com
Bankruptcy and debt collection issues:  Steve Sheinwald,Esq  516 747 6700 x 309 or Scott Dillon,Esq  516 747 6700 x 318

To order up to date Standard Form Alarm /  Security / Fire and related Agreements, click here:
You can check out the program and sign up here: or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304.
NOTICE:  You can always read our Articles on our website at
THE ALARM EXCHANGEalarm classifieds alarm security contracts

    This area is reserved for alarm classifieds, alarm company announcements, solicitations, offers, etc. 
    There is no charge to post a listing here.Include your contact information, phone, email and web site.  If you would like to submit a post, please send an email to  To create a reciprocal link to our website, click here.

Getting on our Email List / Email Articles archived: 
    Many of you are forwarding these emails to friends or asking that others be added to the list.  Sign up for our daily newsletter here: Sign Up.  You can read articles and order alarm contracts on our web site
Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301