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FOLLOW UP TO LOW TEMP SENSOR FROM AUGUST 26 2015 ARTICLE
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Ken
    The Low temp sensor is now a requirement for sprinkler riser rooms, however its seldom enforced. Potter make a sensor UL listed for this purpose see Potter RTS-O or RTS-C, The AHJ in Dallas TX is requiring this on the plans now.
Jason
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SOFTWARE AND SUPPORT
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Ken
    We are gaining steady growth and really need to start looking at some sort of special software for alarm companies.  We are using great plains at the present moment for our billing and Microsoft Database as to file our records.  It is getting cumbersome.  Recommendations?
Thanks and your Forum is great, Keep it up!
Doug Fischer
812-389-1111
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RESPONSE
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    There are several vendors that provide software and management support listed on The Alarm Exchange under the Technology and Services that increase or preserve your RMR category and the Financial Services category.  Check them out.
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MONITORING APARTMENT COMPLEX
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Ken
    We are about to program and monitor a 6 building apartment complex. The complex is owned by a corporation and they rent apartments to individuals. Can you confirm that we are supposed to use the commercial contract?
    Do they need to sign one contract for each building or one for the whole complex?  There is also a community building for everyone to use.  Each building will have its own monitoring account, 7 total, one corporate owner.
Thank you very much,
Dan
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RESPONSE
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    The building owner will be signing the Commercial All in One. [I assume this is not a fire alarm system, and if it is then it's the Commercial Fire All in One that gets signed].   I'm not sure what the owner will be paying for but that contract will provide for the owner's responsibility.  
    Since you will be providing alarm services directly to the tenants they too need to sign a contract, the Residential All in One.  That contract may provide that the owner is paying for certain services, such as installation and monitoring.  The tenant needs to sign because the tenant is the actual end user and the tenant may be able to request services, such as repairs or additions, that the tenant will have to pay for.
    How can you or the owner avoid the tenants signing their own All in One?  The owner would have to include all the terms of your agreement in the tenant's lease or if a HOA in the By Laws; same with co-op or condominium.  That's not likely to happen so get the end user to sign an agreement.