fire alarm contracts and retaining ownership of the communication devices
May 31, 2012
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Question  and comment
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Ken,
    Regarding  the Fire  All In One contract you mentioned to Dave, the communicator belongs to the  contractor.  What about if the communicator is an integral part of the fire  alarm control panel?  One can’t remove the dialer without disabling the  system. 
Ray
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Comment
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Ken-
     Further thoughts regarding Dave's issue [May  15 2012 article]; seems to me that if he had the right to terminate service  under the contract with the subscriber, once he notified the subscriber and the  AHJ of termination of monitoring services he needs to stick with that; otherwise  issues may arise if there is a subsequent problem whether or not there was a  contract (and its limitation clause) still in effect, or whether he was  rendering this service on some other basis, i.e. oral contract or handshake or?  as he gave notice of termination; also, not sure why the subscriber couldn't get  another alarm company to come in and replace the panel if need  be; in any  case that is the former subscriber's problem, not the alarm  company's. 
Regards
Dennis  Stern,Esq 
Kirschenbaum & Kirschenbaum PC
CONTACT  DENNIS STERN
(516) 747-6700, ext. 323, or  (203)  536-9957
DStern@kirschenbaumesq.com
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Response
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     The Standard  Form Contracts all provide that the alarm company retains ownership of the  communication device, which includes the communication software.  This is  by design.  Alarm companies want to retain the ownership, giving them more  rights and control over the communication system.  If a subscriber  relationship ends, for whatever reason, the alarm company wants to terminate the  communication to the central station,  Another reason is to subtly  encourage subscribers to pay their bills and continue to do business with the  alarm company, or incur the expense of new communication system that would have  to be installed and programmed with the alarm system. 
 
     Dennis' comment is worth noting.  When you decide to terminate  service you should do it definitively and unequivocally.  That means  setting a date and time when service will terminate, not give any conditions to  reinstate, and then terminate at your designated time.   

 
							