DOUGLAS W. RANDALL, INC. v. AFA PROTECTIVE SYSTEMS, INC.

Civ. A. No. 78-1958

UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

516 F. Supp. 1122; 1981 U.S. Dist. LEXIS 12810


June 18, 1981
CASE SUMMARY
PROCEDURAL POSTURE: Defendant security company filed a motion for a judgment
n.o.v. or a new trial following the jury's award of damages in plaintiff
jeweler's negligence action.


OVERVIEW: After the alarm system in the jeweler's store triggered many false
alarms, the security company that installed the system adjusted it. After
the store was burglarized, the security company's repairman told the jeweler
that the system did not pick up any sounds because it was turned all the way
down. The jeweler filed a negligence action against the security company,
and the jury awarded damages to the jeweler. The court denied the security
company's motion for a judgment n.o.v. or new trial. The court held that (1)
the jury could have reasonably concluded that the security company failed to
exercise ordinary care under the circumstances in turning the burglar alarm
all the way down, and that it departed from the standard of care to such an
extent that it was grossly negligent; (2) the exculpatory clause in the
parties' contract did not relieve the security company of liability because
it limited the liability only with respect to acts of mere negligence and
not gross negligence; and (3) the court's failure to give the "expert
witness" charge did not constitute manifest injustice requiring a new trial
where no expert witness was qualified by the security company's counsel.


OUTCOME: The court denied the security company's motion for a judgment
n.o.v. or a new trial following the jury's award of damages to the jeweler.


COUNSEL:Alan J. Candell, Candell & Blumenthal, Philadelphia, Pa., for
plaintiff.

Frank D. Branella, Philadelphia, Pa., for defendant.

OPINIONBY: BRODERICK
MEMORANDUM

The plaintiff, Douglas W. Randall, Inc., instituted this negligence action
against AFA Protective Services, Inc. for damages sustained during the night
of August 3, 1977 when the plaintiff's jewelry store in Philadelphia,
Pennsylvania was burglarized. The defendant, pursuant to a contract with the
plaintiff, had installed a silent burglary alarm system in the plaintiff's
store in September 1976. Jurisdiction was based on diversity of citizenship.
This action was bifurcated and tried before a jury from July 21, 1980 to
July 23, 1980. The jury, by answering interrogatories, found that the
defendant was negligent and grossly negligent, and that the defendant's
negligence and gross negligence were a proximate cause of the failure of the
burglary alarm system to timely detect the burglary on August 4, 1977. The
jury then heard evidence in connection with damages and assessed damages in
the amount of $ 14,330.00. The defendant subsequently filed motions for a
judgment n. o. v. and/or a new trial. After carefully [**2] considering all
of the grounds alleged by the defendant, the Court has determined that it
will deny the defendant's motion for a judgment n. o. v. and deny its motion
for a new trial.

[*1124] Motions for a new trial require the exercise of discretion by the
Court, whose "duty is essentially to see that there is no miscarriage of
justice." 6A Moore's Federal Practice P 59.08(5), at 59-160 (footnote
omitted) (2d ed. 1974); Thomas v. E. J. Korvette, Inc., 476 F.2d 471, 474-75
(3d Cir. 1973). The jury's verdict may be set aside only if manifest
injustice will result if it were allowed to stand. The Court may not
substitute its own judgment for that of the jury merely because the Court
may have reached a different conclusion. To grant a motion for judgment n.
o. v., the Court must find as a matter of law that the plaintiff failed to
adduce sufficient facts to justify the verdict. Neville Chemical Co. v.
Union Carbide Corp., 422 F.2d 1205, 1210 (3d Cir.), cert. denied, 400 U.S.
826, 91 S. Ct. 51, 27 L. Ed. 2d 55 (1970). Such a motion "may be granted
only when, without weighing the credibility of the evidence, there can be
but one reasonable conclusion as to the proper judgment." [**3] 5A
Moore's, supra, P 50.07(2), at 50-77 (footnote omitted); Korvette, supra, at
474.

The evidence at trial, viewed in the light most favorable to the plaintiff,
showed that the plaintiff rented a store in the New Market section of Head
House Square, Philadelphia, Pennsylvania, and used this store to manufacture
jewelry and display the manufactured jewelry for sale. The entire front wall
of the store, which included the door to the store, was made of glass. The
plaintiff leased an alarm system from the defendant, a corporation engaged
in the burglary alarm business. The plaintiff advised the salesman for the
defendant that it wanted the finest alarm system available, and the parties
entered into a written lease agreement in September 1976 whereby the
defendant agreed to install and maintain in the plaintiff's store an
ultrasonic sound wave burglary alarm system. This system, when activated,
was designed to detect any motion inside the plaintiff's store and relay a
signal to the defendant's central station. The defendant's personnel at the
central station would then call the police, who were expected to arrive at
the store within two or three minutes. This system was installed [**4] in
the plaintiff's store in September 1976.

Between September 1976 and March 1977, the alarm system triggered many false
alarms during the hours that the plaintiff's store was closed. An employee
of the defendant came to the plaintiff's store in March 1977 and adjusted
the alarm system in such a manner that the false alarms ceased. An employee
of the defendant also inspected the alarm system in the early summer of 1977
in response to the plaintiff's complaint that the alarm system was not
working properly. On August 4, 1977, at approximately 7:15 a.m., the
maintenance supervisor for the shopping complex in which the plaintiff's
store was located discovered that all of the glass in the door to the
plaintiff's shop was broken. As a result of actions taken by the maintenance
supervisor, the plaintiff and the police were notified. One of the
defendant's repairmen came to the plaintiff's store on August 4 after the
burglary to inspect the alarm system and told the plaintiff that the reason
that the alarm system "didn't pick up anybody was that it was turned all the
way down." (N.T. 1.66).

In support of its motion for a judgment n. o. v., the defendant contends
that there was insufficient [**5] evidence to sustain the jury's findings
of negligence and gross negligence. With respect to the jury's finding of
damages, the defendant claims that the plaintiff failed to put into evidence
facts sufficient for the jury to determine the amount of the loss. The
defendant further contends that the amount of damages recoverable by the
plaintiff should be limited to $ 250.00 by virtue of an exculpatory clause
in the contract between the parties.

Before addressing the defendant's contentions, the Court will consider an
issue which has not been raised by the parties. In Nirdlinger v. American
District Telegraph Co., 245 Pa. 453, 91 A. 883 (1914), the Supreme Court of
Pennsylvania held that the defendant, a company which had installed a
burglar alarm system in the plaintiff's house but had negligently failed to
properly reset the alarm after it had been temporarily [*1125] turned off,
was not liable in trespass for the loss sustained by the plaintiff from a
burglary which occurred after the alarm had been improperly reset. The
Pennsylvania Supreme Court in Nirdlinger held that the chain of causation
between the defendant's negligence and the loss sustained by the plaintiff
had [**6] been broken by the burglary. The Court stated:


The fact next preceding the fact of plaintiff's loss, and the one fact to
which the loss must be referred as its nearest antecedent is the felonious
entry of plaintiff's house. How was the defendant's negligence linked, as an
operating cause, to this fact or event? Certain it is that it did not
produce it. The law regards those consequences as remote, and therefore not
actionable, which are produced by the intervention of human agency, or the
voluntary act of a person over whom the defendant has no control, and his
act no influence... We find, then, a proximate cause of the loss here in the
felonious entry of the dwelling, but back of that nothing, at least nothing
that involves this defendant.


Id. at 885.

In this diversity action, there is no question that the law of Pennsylvania
is the substantive law which must be applied. This means that we are bound
by the decisions of the Supreme Court of Pennsylvania. Therefore, if
Nirdlinger is still the law, the defendant would be entitled to a judgment
n. o. v. However, we are convinced that Nirdlinger is no longer the law of
Pennsylvania.

The Supreme Court of Pennsylvania [**7] has made it clear on a number of
occasions that it has adopted those sections of the Restatement (Second) of
Torts dealing with proximate cause. Hamil v. Bashline, 481 Pa. 256, 392 A.2d
1280 (1978); Ford v. Jeffries, 474 Pa. 588, 379 A.2d 111 (1977); Whitner v.
Von Hintz, 437 Pa. 448, 263 A.2d 889 (1970) (and cases cited therein). The
issue is whether the burglary of the plaintiff's store broke the chain of
proximate causation and thus relieved the defendant of liability. The
Supreme Court of Pennsylvania in Nirdlinger held that it did. However,
subsequent decisions of the Supreme Court of Pennsylvania based upon the
Restatement make it abundantly clear that the Supreme Court of Pennsylvania
today holds that a criminal act of a third person does not always break the
chain of proximate causation, and would thus now hold that whether the
burglary in this action broke the chain of proximate causation would be a
question of fact for the jury. The Supreme Court of Pennsylvania applies
section 448 of the Restatement (Second) of Torts, which is entitled
"Intentionally Tortious or Criminal Acts Done Under Opportunity Afforded by
Actor's Negligence." Section 448 provides:


The act of [**8] a third person in committing an intentional tort or crime
is a superseding cause of harm to another resulting therefrom, although the
actor's negligent conduct created a situation which afforded an opportunity
to the third person to commit such a tort or crime, unless the actor at the
time of his negligent conduct realized or should have realized the
likelihood that such a situation might be created, and that a third person
might avail himself of the opportunity to commit such a tort or crime.


The Supreme Court of Pennsylvania has held that the jury must determine
whether the defendant, at the time of his negligent conduct, realized or
should have realized the likelihood that his negligent conduct created a
situation which afforded an opportunity to a third person to commit a crime,
and that a third person might avail himself of the opportunity to commit a
crime. Ford, supra; Anderson v. Bushong Pontiac Co., Inc., 404 Pa. 382, 171
A.2d 771 (1961).

As previously pointed out, the Nirdlinger Court held that "intervention of
human agency" was a superseding cause which relieved the defendant burglar
alarm company from liability for its negligence. Section 448 and Ford,
supra, [**9] which recognize that the intentional torts or crimes of a
third party are not always a superseding cause which break the chain of
proximate causation and relieve the defendant of liability, [*1126] are
clearly contrary to the language of Nirdlinger. In fact, the acts of the
defendant in this action seem to come squarely within the "unless" clause of
section 448. We therefore conclude that Nirdlinger is no longer the law of
Pennsylvania and that the issue of proximate cause was properly submitted to
the jury. Furthermore, there was sufficient evidence to support the jury's
finding of proximate cause in this action since there was evidence from
which the jury could reasonably conclude that, at the time of the
defendant's negligent and grossly negligent conduct, the defendant should
have realized the likelihood that turning the alarm system down to a point
where it would not "pick up anybody" (N.T. 1.66) created a situation which
would afford an opportunity to a burglar to rob the plaintiff's store, and
that a burglar might well avail himself of such an opportunity and did.

The defendant contends that there was insufficient evidence from which the
jury could reasonably conclude [**10] that the plaintiff was negligent or
grossly negligent. There was evidence in the record from which the jury
could conclude that the defendant's employees had turned down the
sensitivity level of the burglar alarm to a point where it would not detect
the entry of a person into the plaintiff's store. Mr. Randall testified that
an employee of the defendant came to the plaintiff's store in March 1977 and
adjusted the alarm system to prevent false alarms. An employee of the
defendant also inspected the alarm system in the summer of 1977. After the
burglary, the employee of the defendant who inspected the burglar alarm
system told Mr. Randall that the alarm system "didn't pick up anybody"
because "it was turned all the way down." (N.T. 1.66). We must therefore
determine whether the actions of the defendant in turning down the
plaintiff's alarm system to such a low level permitted the jury to
reasonably conclude that the defendant was negligent and grossly negligent.

In connection with negligence, the Court charged the jury that:


negligence is the doing of some act which a reasonably prudent person would
not do, or it is the failure to do something which a reasonably prudent
person [**11] would do when prompted by considerations which ordinarily
regulate the conduct of human affairs... (It) is the failure to use ordinary
care under the circumstances in the management of one's person or property
or agencies that are under one's control. (N.T. 2.75).


Neither party took exception to this portion of the charge. On the basis of
the record, the Court concludes that the jury could have reasonably found
that the defendant, in turning the burglar alarm "all the way down," was
negligent in that it failed to exercise ordinary care under the
circumstances.

In connection with gross negligence, the Court charged the jury that:


gross negligence differs from ordinary negligence only in degree. It is
materially greater than ordinary negligence, and consists of the absence of
even slight care. Gross negligence is more than the lack of ordinary care.
You recall that I told you what ordinary care meant. Gross negligence is an
extreme departure from ordinary care. Gross negligence has been defined as
performing or failing to perform a duty in reckless disregard of the
consequences. (N.T. 2.79-.80).


Neither party took exception to this portion of the charge, [**12] and our
charge was in accordance with the definition of gross negligence under
Pennsylvania law. Williams v. State Civil Service Commission, 9 Pa.Cmwlth.
437, 306 A.2d 419 (1973), aff'd, 457 Pa. 470, 327 A.2d 70 (1974). Dean
Prosser stated that gross negligence is "more than ordinary inadvertence or
inattention, but less than conscious indifference to consequences." W.
Prosser, Law of Torts 185 (4th ed. 1971). If the defendant, in repairing the
alarm system, turned the sensitivity level of the system down to such a low
level that the system would not detect the entry of a person into the store,
the Court cannot conclude that the jury erred in finding that the
defendant's actions departed from the [*1127] standard of ordinary care to
such an extent that those actions constituted gross negligence. Although the
Court may have decided this issue differently if it were the trier of fact,
or another jury may not have found that the plaintiff carried its burden of
proving gross negligence, the jury in this action could have reasonably
concluded that the plaintiff carried its burden of proving gross negligence
by a preponderance of the evidence.

The defendant further contends that [**13] there was insufficient evidence
to support the jury's award of damages, but does not cite any reasons in
support of this contention. Mr. Randall testified specifically as to the
price of every item which was missing from his store on August 4, 1977 and
described the way in which he calculated the price of each item. We have
reviewed this evidence and the other evidence at trial in connection with
damages, and conclude that the jury's award of damages was amply supported
by such evidence. See Gordon v. Trovato, 234 Pa.Super. 279, 338 A.2d 653
(1975).

The last contention raised by the defendant in support of its motion for
judgment n. o. v. is that the exculpatory clause in the contract between the
parties limits the amount of damages recoverable by the plaintiff to $
250.00. The exculpatory clause provides:


The subscriber does not desire this contract to provide for full liability
of the contractor and agrees that the contractor shall be exempt from
liability for loss or damage due directly or indirectly to occurrences, or
consequences therefrom, which the service is designed to detect or avert;
that if the contractor should be found liable for loss or damage due to a
failure [**14] of service in any respect, its liability shall be limited to
a sum equal to ten percent of the annual service charge or $ 250., whichever
is greater, and that the provisions of this paragraph shall apply if loss or
damage, irrespective of cause or origin, results directly or indirectly to
person or property from performance or nonperformance of obligations imposed
by this contract or from negligence, active or otherwise, of the contractor,
its agents or employees.


Under Pennsylvania law, exculpatory clauses in contracts relieving a party
from liability for negligence are valid. Dilks v. Flohr Chevrolet, Inc., 411
Pa. 425, 192 A.2d 682 (1963). Such clauses, however, will be strictly
construed against the party who seeks to limit its liability. Fidelity
Leasing Corp. v. Dun & Bradstreet, Inc., 494 F. Supp. 786 (E.D.Pa.1980);
Richard's 5 & 10, Inc. v. Brooks Harvey Realty Investors, 264 Pa.Super. 384,
399 A.2d 1103 (1979). The exculpatory clause in this action limits the
defendant's liability only with respect to acts of negligence, and not for
acts of gross negligence. Since the jury found that the defendant was
grossly negligent, the exculpatory clause does not limit the defendant's
[**15] liability to the plaintiff. Fidelity Leasing, supra. The defendant
is therefore liable to the plaintiff for $ 14,330.00, the entire amount of
damages awarded by the jury. The defendant's motion for judgment n. o. v.
will be denied.

Pursuant to Fed.R.Civ.P. 50(c), the Court must rule on the defendant's
motion for a new trial as well as its motion for a judgment n. o. v. In
support of its motion for a new trial, the defendant alleges that the Court
erred in failing to give the "expert witness" charge to the jury. When the
Court was charging the jury, counsel for the defendant for the first time
requested the Court to give the expert witness charge to the jury, claiming
that Mr. Pepito, one of its witnesses, was an expert witness. Mr. Pepito,
who is the assistant operation manager of the defendant, testified that he
supervised the installation of the alarm system in the plaintiff's store and
made a number of service calls at the plaintiff's store in an attempt to
prevent the false alarms which had been occurring there. He also testified
that he recommended the installation of another sound wave machine in the
plaintiff's store in order to cover certain "dead spots" which he believed
[**16] may have been present in the store. Counsel for the defendant did
not qualify Mr. Pepito as an [*1128] expert witness, and did not ask Mr.
Pepito for an opinion. The Court refused the defendant's request that the
jury be given the expert witness charge. As previously stated, in order to
receive a new trial the defendant must show that there has been manifest
injustice, and we conclude that failure to give the expert witness charge
was not manifest injustice. The defendant is therefore not entitled to a new
trial on this basis.

While we have not discussed every allegation of error raised by the
defendant in support of its motion for a new trial, we have considered all
of the grounds alleged and conclude that none of them, either singly or
collectively, has sufficient substance to merit further discussion as a
basis for granting a new trial. The Court will therefore deny the
defendant's motion for a new trial.

An appropriate order will accordingly be entered.