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Comments on trouble with Honeywell and China products / webinar today
April 28, 2020
Title: Do-It-Together is better than Do-It-Yourself
When: April 28, 2020 at 12 PM ET
Description: Postponed or canceled installs? Learn how to leverage technology to provide technician-assisted, self-installed systems; products that make it possible, how marketing strategy to bring in leads, and how your techs can provide remote support from the safety of their homes
Presented by: Jake Voll, President, SS&SI Dealer Network. 866-364-0030
Hosted by: Ken Kirschenbaum, Esq.
Who should attend: Owners, general managers, sales and service managers, sales personnel and tech support
Register Here 
TitleIs NICET certification for me?
When: April 29, 2020 12 PM ET
Description: Is NICET certification right for your company? We will explore the accreditations, what states and agencies require them; how to apply for and take the exam, finalize the application and maintain your certification. 
Presented by: Peter Goldring, Principal consultant of Peter M. Goldring Consulting LLC. 516-640-1410
. Peter holds NICET IV Fire Alarm accreditation and has 36 years of experience with engineered fire alarms. He holds FDNY Smoke Detector Maintenance, Service and Inspection, Auxiliary Radio Communication Systems and Expeditor Certificates of Fitness and is a volunteer firefighter in Monmouth County, NJ 
Hosted by: Ken Kirschenbaum,Esq
Who should attend:  Owners, managers, senior techs and those interested in NICET credentials
Register Here
Comment on trouble with Honeywell and China products from article on April 24, 2020
            In the 1980s infrared motion sensors were new to our industry. We used a major brand sensor that cost about $80 each at the time. We had placed them in a school district and some of them created alarms that had no known reason. I covered them, not disconnecting from the panel and the still created alarms. When I contacted this company they shrugged and said they’d had a ‘bad run’ during manufacturing. They would offer no way to identify the good from the bad.  We immediately replaced the sensors and did no further business. In Oklahoma we have storms. One major manufacture had control panels that would burn become damaged by lightning or when no other panel would.  They actually chuckled when I pointed this out.  We stopped using them. My point is the best we can do is immediately stop using poorly operated companies. 
            From Gene’s astute observations about foreign manufacturers; it is ironic how much the alarm industry complains about ‘cheap competition’ and cheap systems when much of the industry has been guilty of promoting the least expensive products over quality for decades. 
            In response to the Honeywell motion sensor issue, can he provide a little more information? Are these wireless motions? Did he check to see if the customer set the system to away mode of stay mode? Is this residential or commercial? If it was commercial, what model number was used?  Has he checked the program to ensure the correct loop was programmed? 
Name withheld please

Reaching K&K during the lockdown
     During this crisis the most efficient way to reach our attorneys is via email.  You can also call and if not picked up, leave a message and your call will be returned promptly.
    Here are a few departments to contact directly:
alarm / security / pers / fire department:  Ken - or call and leave a message with return number at 516 747 6700 x 301
health care professionals:  Jennifer Kirschenbaum,Esq 516 747 6700 x 302;
Alarm contracts:
  Eileen Wagda 516 747 6700 x 312​
Alarm licensing:  Alison Gallup,Esq 516 747 6700 x 317; or Eileen Wagda, Licensing Administrator, 516 747 6700 x 312
Employment issues:  Kieran Bastible 516 747 6700 x 315; or Jennifer Kirschenbaum,Esq
Concierge Alarm Clients have full access through our Concierge Program Coordinator, Stacy Spector, Esq  516 747 6700 x 304 or 
Collections:  [courts are shut down at this time, so don't expect much progress.  We will however continue to prepare papers on our end so that we will be ready when the courts normalize]  Kathleen Lampert  516 747 6700 x 319
Pending litigation:  Caroline Wallet,Esq  516 747 6700 x 305 and Maureen Biel,Esq 516 747 6700 x 303  MBeil@Kirschenbaumesq,com
Bankruptcy and debt collection issues:  Steve Sheinwald,Esq  516 747 6700 x 309 or Scott Dillon,Esq  516 747 6700 x 318

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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301