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Comments on operators working from home / ISC round tables
July 2,  2021
ISC round tables
            I have round table discussion groups scheduled for July 19, 20 and 21.  Topics and availability will be announced after the Independence Holiday.  Please contact Stacy Spector,Esq at 516 747 6700 x 304 or to reserve a spot or initiate your own round table discussion group [we have a few timeslot openings as of now on July 21]
Comments on operators working from home
            Permitting work from home means that it is not illegal to engage extra hand in times of emergency when commute may not be possible or is greatly delayed by natural disaster, pandemic, or event that happens without notice. It should not be translated as dollars vs common sense.
            Central Stations make big investment in backup sources, power, data carriers, etc that employees don't have in their home. That should be considered when making decisions in engaging work force.
            UL and The Monitoring Association was seeking "ballots" in what I can only think is an opinion poll regarding new guidelines for permitting central station operators to work remotely from the central station facility, presumable at their home.  I don't know what thought has gone into how that might work and what additional safeguards may be specified to stay within UL guidelines.  UL does have considerable influence with central stations because the UL Listing is often essential to the central station's operations.  Therefore central stations permitting operators to work from home would have to comply with whatever guidelines UL establishes.
            UL is a private organization and free to set its own guidelines.  If UL's guideline is required then failure to comply jeopardizes the UL Listing. 
            Government's reaction to the Covid-19 pandemic necessitated certain flexibility in operation and introduced new potential ways of operating.  Technology in the electronic alarm industry has probably evolved sufficiently to at least consider remote central station operations, and that's exactly what is under consideration.  I doubt it will become the norm so that central stations will routinely permit operators to work from home, but who knows.  For all we know central station operators may go the way of some other worker replaced by a button, AI or robot.

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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301