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Comment on police response / cs webinars  Why you should use our central station - webinars continue
July 25, 2020
Next webinar:  starts at noon ET.  Register now:

Acadian Monitoring Services – July 27, 2020

Comment on police response from article on July 20, 2020
            Although I am not responding directly to Lee's comment in the July 20, 2020 article, Stan and I wanted our industry leaders and friends to know SIAC’s official position. 
            The Security Industry Alarm Coalition (SIAC) works directly with leaders in our industry and law enforcement to help address alarm issues. This includes active participation with the International Association of Chiefs of Police, The Major Cities Chiefs Association and the National Sheriffs’ Association as well as with law enforcement at the state and local level.
            As it stands today, there is mutual agreement among law enforcement leaders that alarms are an important and significant crime deterrent, police response is a core service and highly desired by citizens, and that the best way to conserve police resources is utilizing The Model Alarm Ordinance which has proven to dramatically decrease calls to police. Prioritizing response to alarms that are confirmed through video, audio or by an eyewitness can be included in the ordinance or implemented as a public policy.
            Based on our conversations with law enforcement leaders they see no value to fining an alarm company vs. an alarm owner, and have little interest in curtailing police response, a service the public wants and supports once they have all the facts and our documented success with alarm management issues.  
            Moving forward we will continue to work closely with our nation’s public safety agencies and leaders in our industry to continue a partnership that allows citizens to protect life and property and deters crime.
We hope this provides some perspective on the issue raised and invite your comments or questions if we can be of assistance.
 Kirk MacDowell, Chairman
Security Industry Alarm Collation
            Lee did raise the question about fines.  The issue is false alarm fines levied against alarm companies rather than end users.  My comment changed the topic a bit, discussing no police response at all.  That would probably solve the false alarm problem.  Anyone watching what's going on in NYC and a few other cities should appreciate the possibility of lack of police response.  While police may have been the one pushing false alarm fines, that issue has been eclipsed by politicians who want to defund and declaw police.   It seems to me that no police response is going to have a seriously negative impact on the alarm industry, unless private guard response is offered, and available.  At what cost?  Right now, more than the public and alarm customers are willing to pay.  That of course may change, more out of necessity than anything else.  I won't say more about the politicians except to suggest that if they keep getting their way they will drag the cities back to the murder capitals of the world, where fear grips the ordinary citizen and property owners and occupants will be looking for feasible ways to protect themselves because police are under- funded and unable to perform their jobs for fear of prosecution and civil lawsuits.  
            These are crazy times and likely to get worse before getting better.
            SIAC is right to support police; we all should.  Police should support the alarm industry, without whom policing would be impossible.  

Central station webinars
            Not all central stations on The Alarm Exchange have opted to participate as of yet.  You still have time.  Contact our Concierge Coordinator Stacy Spector,Esq at or 516 747 6700 x 304.  You just might pick up one or more dealers.
            And, speaking of dealers, selecting the right central station is important; there’s lots to consider.  K&K is saving you the trip to Vegas and bouncing from one booth to another, stuffing your pockets with candy and pens [not that there is anything wrong with that].  You have and you will be hearing from the best of the best in this webinar series.  
            Keep in mind that any legitimate central station is going to require you to sign a Dealer Agreement.  This isn’t a car rental contract at the airport.  It can be modified and you need to ask for those modifications.  I’ve designed a Rider that applies to every central station Dealer Agreement because it includes all the provisions a dealer should be asking for and is entitled to.  If you are negotiating with a new central station or re-negotiating with your current central station, be sure to get the Rider.  It’s $500 and well worth it.  Order it at in the Monitoring Centers Contracts category.

Central Station* 2020 webinar series K&K is hosting webinars by central stations, one at a time, who will address "why you should be using our central station".  Each webinar will be approximately 20 minutes and then Q&A opportunity.  See what your central station has to offer or what others offer, enabling you to choose the right central station for you.  You should be using a central station listed on The Alarm Exchange to be assured of quality and more importantly, accountability.
  *  only central stations on The Alarm Exchange will be invited to participate
Register Now for the CS webinar series: 

Acadian Monitoring Services – July 27, 2020

General Monitoring Services  - July 28, 2020
Cops Monitoring - July 29, 2020 

Security Partners - July 30, 2020 
National Monitoring Center - July 31, 2020

Electronix Systems Central Station Alarms - August 6, 2020
Central station 2020 webinars

             Not all central stations listed on The Alarm Exchange have opted to participate in our webinar series, "Why you should be using our central station" and I've been wondering why.  Only answer I can come up with is, apparently, they don't think you should be using their central station.  Go figure.
            Our central station's webinars have begun.  Register now.  
            Central stations will have the opportunity to tell you what services they offer, to what extent the services are unique or specialized and what you can expect to pay.
            The webinars offer an excellent opportunity to interact with your central station, scope out another central station, and consider whether you want to move accounts or open new accounts with a particular central station.  Am I encouraging central station hopping?  No, but I am encouraging you to use central stations listed on The Alarm Exchange.  Why, for you, not me.  You get the added protection of knowing that the listed central stations are expected to deal with dealer issues and cooperate with a goal of resolving disputes. Those that fail to co-operate risk having their post removed from The Alarm Exchange.  That may not sound like a big deal to you, but check out The Alarm Exchange central station category.  Every major reputable central station is participating.  If your central station isn’t, move to one that is.  If you don’t, don’t bother complaining to me about problems you have with the central station; I have no relationship with that central station and won’t be able to make a call to resolve your issue.  
            So make some time to attend the webinars, by video or on your phone.  They will all be recorded and you will be able to view or hear them by visiting the K&K website and navigating to the alarm webinars:

To order up to date Standard Form Alarm /  Security / Fire and related Agreementsclick here:
You can check out the program and sign up here: or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304.
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301