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Changeover sabotage from releasing dealer / see you at ISC
April 6, 2024
Private and Group meeting schedule now available
Group Meetings:  See schedule below.  Reserve your spot by calling  Stacy Spector at 516 987 8428.
Private Meetings:
          Schedule a Private Meeting with Ken Kirschenbaum by calling Stacy Spector at 516 987 8428.
            Register for a Group Meeting by calling Stacy Spector at 516 987 8428
           Schedule Private meeting with broker Rory Russell by calling Stacy Spector at 516 987 8428.

Group Meetings: Topics and Schedule
Tuesday April 9.  Group Meeting: 3:00 pm to 4:00 pm – Monetize on your monitoring accounts; new incentive program; learn how to get unheard of incentives from your central station or move to another one. Group meeting conducted by Ken Kirschenbaum.
Wednesday April 10.  Group Meeting:  11:00 am to 12:00 pm - Selling and buying alarm accounts; Things to know. Group Meeting conducted by Ken Kirschenbaum.
Wednesday April 10.  Group Meeting:  2:00 pm to 3:00 pm – State sales tax and complex company valuation. Group meeting conducted by Mitch Reitman of Reitman Consulting Group.
Wednesday April 10.  Group Meeting:   3:00 pm to 4:00 pm – Central station – dealer relationship; contract issues; understanding the dealer agreement terms and why you need the K&K Rider. Group meeting conducted by Ken Kirschenbaum.
Thursday April 11.  Group Meeting:  10:00 am to 11:00 am - Insurance for your alarm business – best options; availability, pricing and claims. Group meeting conducted by Shawn Iverson of The Insurance Center.
Thursday April 11. Group Meeting: 11:00 am to 12:00 pm – Contracts – which ones you need and why you need them. Group meeting conducted by Ken Kirschenbaum.
Thursday April 11.  Group Meeting:   from 3:00 pm to 4:00 pm -
The Corporate Transparency Act. Group meeting conducted by Mitch Reitman of Reitman Consulting Group.
Private Meetings with Rory Russell of AFS:
         Schedule a private meeting with Rory Russell of Acquisition and Funding Services (AFS) to discuss buying or selling security, fire and integration business. Available times to meet with Rory Russell are as follows: Wednesday April 10 and Thursday April 11 between 7:30 am and 11:00 am and 12:30 pm and 4:00 pm.  Contact Stacy Spector to schedule a private meeting with Rory.  Call 516 987 8428
Contact Stacy Spector, Esq. for all scheduling at or 516-987-8428.
Changeover sabotage from releasing
          Thanks for the interesting reading of the many reasons business owners need protection from their own customers and employees.
          Just had a nasty changeover from a customer to us that can be shared for the benefit of the whole.  Our customer left then wanted to come back.
In you can simply hover over My Business then click on Transfer followed with easy to follow instructions for both alarm dealers.
          The releasing alarm dealer used stall tactics for days then deleted the account instead of doing a transfer at the end of the week, 4:30PM on Friday.
This causes the account to be irretrievable.  The customer lost all of the Z-Wave and other automation schedules.  In a petty act of sabotage they also turned off all keypad backlighting and turned off partition 2. 
          These are older people and they thought the system was turned off as they could not see the displays. 
          This stupid competitor company lost more than a customer....this was a local dealer that I thought could potentially take over my accounts when I am ready to retire. I won’t consider them now, for sure. We wouldn't do this to our customers.
          Dealers like these aid the side pushing for laws for owner's rights to repair.
Ron Best
cei corporation
          This falls under the umbrella of civility among competitors.  The common adage “it’s a small world” is often true.  Bad blood between competitors is really unfortunate because there should be enough business to go around and while it’s certainly permissible to have legitimate competition, dirty tricks, deceptive business tactics and downright tortious interference is out of bounds.
          This other company most likely put itself at great risk by its actions of disabling the alarm system.  There could have been a loss.  The end user could have had a severe reaction to the loss of security.  A case from many years ago comes to mind when several false alarms during the night allegedly caused the home owner to have a heart attack; he sued.  I defended.  He lost.  But the point is, he sued.  That case did not involve intentional conduct by the alarm company, so it may be quite different than the scenario above where the alarm company intentionally disabled the alarm system.  As one great philosopher said: “Stupid is as stupid does” [What does it mean when you say stupid is as stupid does? Forrest Gump replied “Stupid is as stupid does”, meaning that a person should be judged by his actions, not his appearance. Similarly, when you are evaluating a seller target, although appearances are important at the outset, it is more important to evaluate the seller's actions.]
          This is a good time to plug local alarm associations.  Getting to know your competitors on a personal level, becoming friends, is good for business, among other things.  While you may be running your own company, you are not alone; at least you don’t need to be. Think about it.
          By the way, I'll be speaking via live zoom at the Louisiana Alarm Association meeting on May 22, 2024 at 2:30 [event is Thursday, May 23, 2024 - Natchitoches Event Center].  If you can't attend maybe you can zoom in.  Contact Peggy Marie Page, Executive Director, 
Louisiana Life Safety & Security Association

(337) 886-7282 or and find out]
          I will also be attending and speaking at the South Texas Alarm Association on June 11, 2024 in San Antonio, Tx. 

Time/Date:        Tuesday June 11th, meeting starts @ 12 (meet and greet @ 11:30), ends between 1 and 1:30.
Location: Blanco BBQ - 13259 Blanco Rd, San Antonio, TX 78216            Join the association and I look forward to seeing you at the event.     ************************
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301