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Caution taking over accounts / sign up for meetings in Las Vegas / ISC meeting schedule / Meetings filling up – still time to register
April 4, 2024
Caution taking over accounts
            We have dealers from across the country and they occasionally buy accounts or get some from companies that go out of business.  
            Often these accounts come with little to no documentation.  In your contracts do you have a clause for alarms installed by 3rd party?
Steven Hayes
            The question itself raises serious issues. 
            The first issue is not surprising:  accounts with no contracts coming from alarm companies that have gone out of business.  That actually makes sense.  These companies failed to adhere to the first rule in the industry: do not work without a contract.
            The second issue is what may be a fundamental misunderstanding in the industry:  You cannot take over or control of an alarm system without "inheriting" the defects and flaws of the system or service.  Think of it this way:  your business is short term car rental, competing with Hertz, et al.  The car rental service across the street goes out of business and tells you to take the cars on its lot, which you do.  In what business world to you think you could start renting out those cars, knowing nothing about them, and not be responsible for mechanical defects.  While it may be possible to disclaim some liability in the rental agreement you certainly won't have any disclaimers without a contract.
            In the alarm industry when you take over an alarm system, or any security service, you "own it".  Your obligations and duties are specified in your agreement with the customer; at least it should be.  If it's not then be prepared for your new customer to have expectations of your services well beyond your expectation or reality. 
            When you take over an account you must take over the existing contract, if you can get it assigned by the outgoing alarm company and approved by the customer, if approval is necessary, or, and this is of course the best practice, get a new contract signed; your updated K&K contract
            When you have a take-over account the Disclaimer Notice is essential because it addresses take-over scenarios.  You will need to address your survey of the take-over system, whether the customer refused to allow a survey or inspection, identify existing deficiencies, whether you offered to make repairs, whether the customer agreed to the repairs or told you to forget about them, whether you recommended other equipment or services that were refused by the customer.
            On a take-over you should use the Disclaimer Notice and get a new updated K&K contract signed.  You don't want to end up like the alarm company who ended up abandoning the accounts or dumping them for nominal price; that's something that would not likely have happened had the company followed best practices and used K&K contracts

Private and Group meeting schedule now available
Group Meetings:  See schedule below.  Reserve your spot by calling  Stacy Spector at 516 987 8428.
Private Meetings:
          Schedule a Private Meeting with Ken Kirschenbaum by calling Stacy Spector at 516 987 8428.
            Register for a Group Meeting by calling Stacy Spector at 516 987 8428
           Schedule Private meeting with broker Rory Russell by calling Stacy Spector at 516 987 8428.

Group Meetings: Topics and Schedule
Tuesday April 9.  Group Meeting: 3:00 pm to 4:00 pm – Monetize on your monitoring accounts; new incentive program; learn how to get unheard of incentives from your central station or move to another one. Group meeting conducted by Ken Kirschenbaum.
Wednesday April 10.  Group Meeting:  11:00 am to 12:00 pm - Selling and buying alarm accounts; Things to know. Group Meeting conducted by Ken Kirschenbaum.
Wednesday April 10.  Group Meeting:  2:00 pm to 3:00 pm – State sales tax and complex company valuation. Group meeting conducted by Mitch Reitman of Reitman Consulting Group.
Wednesday April 10.  Group Meeting:   3:00 pm to 4:00 pm – Central station – dealer relationship; contract issues; understanding the dealer agreement terms and why you need the K&K Rider. Group meeting conducted by Ken Kirschenbaum.
Thursday April 11.  Group Meeting:  10:00 am to 11:00 am - Insurance for your alarm business – best options; availability, pricing and claims. Group meeting conducted by Shawn Iverson of The Insurance Center.
Thursday April 11. Group Meeting: 11:00 am to 12:00 pm – Contracts – which ones you need and why you need them. Group meeting conducted by Ken Kirschenbaum.
Thursday April 11.  Group Meeting:   from 3:00 pm to 4:00 pm -
The Corporate Transparency Act. Group meeting conducted by Mitch Reitman of Reitman Consulting Group.
Private Meetings with Rory Russell of AFS:
         Schedule a private meeting with Rory Russell of Acquisition and Funding Services (AFS) to discuss buying or selling security, fire and integration business. Available times to meet with Rory Russell are as follows: Wednesday April 10 and Thursday April 11 between 7:30 am and 11:00 am and 12:30 pm and 4:00 pm.  Contact Stacy Spector to schedule a private meeting with Rory.  Call 516 987 8428
Contact Stacy Spector, Esq. for all scheduling at or 516-987-8428.

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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301