KEN KIRSCHENBAUM, ESQ ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE You can read all of our articles on our website. Having trouble getting our emails? Change your spam controls and whitelist ken@kirschenbaumesq.com ****************************** can auto-renewal notice be on invoice April 30, 2026 ************************** can auto-renewal notice be on invoice ************************** Ken, When we invoice our customers do you think that adding an auto renewal reminder at the bottom of their invoice would suffice for California's requirement? Costco is being sued for this same thing. I’m thinking if we send a reminder at the bottom of their invoice they would receive their reminder every month. i.e.: “Your annual automatic monitoring renewal is January 4th” They most likely don’t read the whole thing anyway. Your thoughts? Mike ******************* can auto-renewal notice be on invoice ******************* The best answer is no, the auto-renewal cannot be on the invoice [unless the statute says it can and I don't think it does]; not all the invoices and not the one invoice that needs to be sent within a statutory window, not too soon and not too late for the subscriber to exercise the right to cancel. This is a good example of trying to come up with something that you think is common sense and helpful [even if you cynically think most people won't read it - and right you are]. But maybe the legislatures and judges also thought customers wouldn't read it on their invoices, because then I've seen it addressed a separate notice is required. You shouldn't even include anything else with the notice. And this is a good example of how and why you shouldn't and can't use your [bright] ideas as a solution to something the law requires you to do. When the law addresses an issue with detail you need to follow it, not come up with something different, even if you think it better. Good example is First Class Mail served by US Post Office. Simple enough. You do not comply with sending it Certified Mail. Serve by email; you don't comply by sending it by mail or even hand delivery, unless that is an option. Just follow the law as long as it contains the details you need to follow. If not, then I suppose you can exercise your best judgment. *************************** STANDARD FORMS Alarm / Security / Fire and related Agreements. click here: www.alarmcontracts.com *************************** CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY - You can check out the program and sign up here: https://www.kirschenbaumesq.com/page/concierge or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304. *********************** ALARM ARTICLES: You can always read our Articles on our website at ww.kirschenbaumesq.com/page/alarm-articles updated daily ******************** THE ALARM EXCHANGE - the alarm industries leading classified and business exchange - updated daily ************************* Wondering how much your alarm company is worth? Click here: https://www.kirschenbaumesq.com/page/what-is-my-alarm-company-worth ****************************** Getting on our Email List / Email Articles archived: Many of you are forwarding these emails to friends or asking that others be added to the list. Sign up for our daily newsletter here: Sign Up. You can read articles and order alarm contracts on our web site www.alarmcontracts.com ************************** Ken Kirschenbaum,Esq Kirschenbaum & Kirschenbaum PC Attorneys at Law 200 Garden City Plaza Garden City, NY 11530 516 747 6700 x 301 ken@kirschenbaumesq.com www.KirschenbaumEsq.com
