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Are you having problem with Honeywell/Resideo communication / Final Call:  last minute registering for meetings at ISC 
April 8, 2024
Private and Group meeting schedule now available
Group Meetings:  See schedule below.  Reserve your spot by calling  Stacy Spector at 516 987 8428.
Private Meetings:
          Schedule a Private Meeting with Ken Kirschenbaum by calling Stacy Spector at 516 987 8428.
            Register for a Group Meeting by calling Stacy Spector at 516 987 8428
           Schedule Private meeting with broker Rory Russell by calling Stacy Spector at 516 987 8428.

Group Meetings: Topics and Schedule
Tuesday April 9.  Group Meeting: 3:00 pm to 4:00 pm – Monetize on your monitoring accounts; new incentive program; learn how to get unheard of incentives from your central station or move to another one. Group meeting conducted by Ken Kirschenbaum.
Wednesday April 10.  Group Meeting:  11:00 am to 12:00 pm - Selling and buying alarm accounts; Things to know. Group Meeting conducted by Ken Kirschenbaum.
Wednesday April 10.  Group Meeting:  2:00 pm to 3:00 pm – State sales tax and complex company valuation. Group meeting conducted by Mitch Reitman of Reitman Consulting Group.
Wednesday April 10.  Group Meeting:   3:00 pm to 4:00 pm – Central station – dealer relationship; contract issues; understanding the dealer agreement terms and why you need the K&K Rider. Group meeting conducted by Ken Kirschenbaum.
Thursday April 11.  Group Meeting:  10:00 am to 11:00 am - Insurance for your alarm business – best options; availability, pricing and claims. Group meeting conducted by Shawn Iverson of The Insurance Center.
Thursday April 11. Group Meeting: 11:00 am to 12:00 pm – Contracts – which ones you need and why you need them. Group meeting conducted by Ken Kirschenbaum.
Thursday April 11.  Group Meeting:   from 3:00 pm to 4:00 pm -
The Corporate Transparency Act. Group meeting conducted by Mitch Reitman of Reitman Consulting Group.
Private Meetings with Rory Russell of AFS:
         Schedule a private meeting with Rory Russell of Acquisition and Funding Services (AFS) to discuss buying or selling security, fire and integration business. Available times to meet with Rory Russell are as follows: Wednesday April 10 and Thursday April 11 between 7:30 am and 11:00 am and 12:30 pm and 4:00 pm.  Contact Stacy Spector to schedule a private meeting with Rory.  Call 516 987 8428
Contact Stacy Spector, Esq. for all scheduling at or 516-987-8428.
Are you having problem with Honeywell/Resideo communication
        Not certain that this is something that is in your wheelhouse, but it seems you are the center point for a lot of alarm dealers.  Just wondering how many other dealers are having intermittent communication failures… and only with Honeywell / Resideo cell units. 
       They run for 5 months or 5 days and then they fail, and it always our issue not a MFG. issue. 
       Who has liability when their product fails for no reason and there is an event that goes unreported?  How many other dealers are experiencing these failures?  It is so bad that we have abandon their products after a 25 year run? 
       They tell us that there is no problem with their product.  It is very interesting that none of our other MFG’s. (DMP and ADC) have had these failures. Thoughts?
 Ward Smith, President
 Smith & Sons - Smith Sound - Sequoia Monitoring
 Roseville CA.
            Not sure about a “center point”, but I can tell you that this forum is read by 3k to 6k readers daily and thousands of alarm companies use K&K Standard Form Agreements, I field hundreds of calls a month from alarm companies and hear plenty of stories and complaints. 
            I have not heard any about Honeywell / Resideo.  However, your experience does deserve sharing and comment.
            Ordinarily a dealer would have no liability for product failure, especially if using a K&K contract.  That could change if you use equipment or services you believe are inferior.  Basically, you shouldn’t be installing equipment you believe won’t work.  I won’t try to categorize that conduct; suffice it to say that no contract language is likely to protect you when you knowingly engage in such conduct.  I certainly don’t equate these products with installing equipment you know will not work, but that is what you seem to say, believe, and so, you do take a risk installing the equipment.
            The broader question is, do other alarm companies take a risk because they read this article and now know your concerns?  The probable answer is, no they would not be liable unless they admit they agree with your concerns and conclusions.  Without broad industry support for your position, or at least an opinion from a recognized industry expert, yours is but one opinion that can be considered yet ignored in good faith.
            Any comments on these products and services?  Let us know.

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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301