KEN KIRSCHENBAUM, ESQ ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE You can read all of our articles on our website. Having trouble getting our emails? Change your spam controls and whitelist ken@kirschenbaumesq.com ****************************** Reinstatement after termination of subscriber account / ISC Private free meeting September 25, 2024 ***************************** Reinstatement after termination of subscriber account ***************************** Ken: We have terminated an account for non-payment (what a concept – we want to be PAID). They have quickly realized being on fire watch is much more expensive than paying our paltry amount for alarm service (they have over 100 zones of fire alarm devices!). So, the legal question is, since we terminated service, do I need to get a new agreement or just re-instate under the original agreement and have them sign a service ticket with it stating the original agreement is now back in place? The agreement we have is silent on this matter. Respectfully, Joseph (Joe) Pfefer, President & Founder Jade Alarm Co. ************************** Response ************************** You have to get new contract or written agreement reinstating the old agreement, attaching the old agreement to the reinstatement agreement. You should not just resume services once you have terminated without written agreement. New agreement is of course best since it will re-start the initial term. I don’t know if this customer is on a K&K Fire All in One, which would be the proper contract. It is silent on reinstatement. It’s clear on termination; contract and all services are over. Resurrecting the dead is best left for others. Your contract with this customer is over. By the way, with fire alarms one of the most potent moves you can make to bring a customer back on board is to follow through with your “threat” that you will have to notify the fire marshal of the pending termination of the fire alarm monitoring. Before you reinstate with a customer be sure to find out if the FD requires some reinstatement fee. Getting this customer to pay and reinstate is great job. For your information however, K&K’s Collection Department would have accomplished the reinstatement and collected your legal fees too, stinging the customer as a reminder that you take contract commitments seriously. ************************ Schedule your free private meeting with KK at ISC East *************************** If you're interested in a private [yes, it's free] meeting at ISC East [we will be meeting just outside the exhibit hall] please contact Stacy Spector,Esq at 516 747 6700 x 304 or SSpector@Kirschenbaumesq.com. Concierge Clients will have priority. **************************** Help this forum grow - and thanks to those who have already responded ******************** If you are on The Alarm Exchange you should welcome exposure on this forum provides. Send in your email lists. Thanks ***************************** K&K Holiday Party - Save the date: December 12, 2024 ******************** STANDARD FORMS Alarm / Security / Fire and related Agreements click here: www.alarmcontracts.com *************************** CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY - You can check out the program and sign up here: https://www.kirschenbaumesq.com/page/concierge or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304. *********************** ALARM ARTICLES: You can always read our Articles on our website at ww.kirschenbaumesq.com/page/alarm-articles updated daily ******************** THE ALARM EXCHANGE - the alarm industries leading classified and business exchange - updated daily ************************* Wondering how much your alarm company is worth? Click here: https://www.kirschenbaumesq.com/page/what-is-my-alarm-company-worth ****************************** Getting on our Email List / Email Articles archived: Many of you are forwarding these emails to friends or asking that others be added to the list. Sign up for our daily newsletter here: Sign Up. You can read articles and order alarm contracts on our web site www.alarmcontracts.com ************************** Ken Kirschenbaum,Esq Kirschenbaum & Kirschenbaum PC Attorneys at Law 200 Garden City Plaza Garden City, NY 11530 516 747 6700 x 301 ken@kirschenbaumesq.com www.KirschenbaumEsq.com
