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No police – who you going to call? / Why you should use our central station - webinars continue today
July 20, 2020
Monday's webinar:  starts at noon ET.  Register now:
Affiliated Monitoring - July 20, 2020
No police – who you going to call?
    RE: The July 2020 webinar series “Central Station” which started July 13 and continues almost daily, I’d like to suggest a question to the central stations:
    How will your business model be impacted if local municipalities begin charging fines/fees to the “caller” (monitoring company) for police response to private contract customers… not traditional fines/fees paid by the customer alarm site?
    We believe the current “pandemic and social unrest” will expedite this current, but slow trend. The alternative could be no response, like auto alarms, unless remote-witness 911 type threats.
Lee Jones
Support Services Group
    Never mind no police response. If things keep going we end up with no police at all; Then who you going call?
    As you know, I like to offer answers, not just pose questions. So who you going call? Why, Lee Jones of course.
    Lee’s been warning us about reduction or elimination of police response for a long time. Private response, runners, guard or private army may be the answer. Rejecting the concept may be another answer.
    How central stations will be affected by police or fire departments charging a fee to the caller [the central station] has an easy answer; the central stations will pass the charge to the dealer, who in turn will pass it along to the subscriber. Maybe they will only a charge in certain zip codes or other criteria; maybe waivers on state or federal level. The powers that be are very inventive. 
    We already have no response in NYC. Crimes are committed in full view of the police and they stand down. Why not? What would be the difference if they made an arrest? The perp would be out in less than 12 hours, probably no bail if the charges aren’t dropped before it gets to the court. If it goes all the way through conviction, at who knows what expense to the taxpayers, it will hardly matter anyway, because the former perp, now convicted, will walk out anyway.
    But this serious and dangerous situation is not something that the alarm industry is going to miss, it’s more likely to be exploited, and for good reason. People need security more than ever, and the alarm industry will continue to provide that service, whatever it takes. It's not uncommon for alarm dealers to tell me they don't offer guard response service; now may be the time to look into offering it. 
    The Commercial All in One has a provision for guard response; so does the Residential All in One.  K&K also offers a Standard Patrol Service contract and a Stationary Guard Contract.

Central station webinars
            I am writing this in advance of the central station webinars start date, so today is the third presentation.  Hopefully they are going well and we have great attendance over the next few days and weeks.
            Not all central stations on The Alarm Exchange have opted to participate as of yet.  You still have time.  Contact our Concierge Coordinator Stacy Spector,Esq at or 516 747 6700 x 304.  You just might pick up one or more dealers.
            And, speaking of dealers, selecting the right central station is important; there’s lots to consider.  K&K is saving you the trip to Vegas and bouncing from one booth to another, stuffing your pockets with candy and pens [not that there is anything wrong with that].  You have and you will be hearing from the best of the best in this webinar series.  
            Keep in mind that any legitimate central station is going to require you to sign a Dealer Agreement.  This isn’t a car rental contract at the airport.  It can be modified and you need to ask for those modifications.  I’ve designed a Rider that applies to every central station Dealer Agreement because it includes all the provisions a dealer should be asking for and is entitled to.  If you are negotiating with a new central station or re-negotiating with your current central station, be sure to get the Rider.  It’s $500 and well worth it.  Order it at in the Monitoring Centers Contracts category.

Central Station* 2020 webinar series K&K is hosting webinars by central stations, one at a time, who will address "why you should be using our central station".  Each webinar will be approximately 20 minutes and then Q&A opportunity.  See what your central station has to offer or what others offer, enabling you to choose the right central station for you.  You should be using a central station listed on The Alarm Exchange to be assured of quality and more importantly, accountability.
  *  only central stations on The Alarm Exchange will be invited to participate
Register Now for the CS webinar series: 
Affiliated Monitoring - July 20, 2020 

Dynamark Security Centers -  July 21, 2020
Stanley Security Wholesale Monitoring  July 22, 2020

Allstate Security Industries Inc – July 23, 2020

Acadian Monitoring Services – July 27, 2020
General Monitoring Services  - July 28, 2020
Cops Monitoring - July 29, 2020 

Security Partners - July 30, 2020 
National Monitoring Center - July 31, 2020

Electronix Systems Central Station Alarms - August 6, 2020
Central station 2020 webinars

             Not all central stations listed on The Alarm Exchange have opted to participate in our webinar series, "Why you should be using our central station" and I've been wondering why.  Only answer I can come up with is, apparently, they don't think you should be using their central station.  Go figure.
            Our central station's webinars have begun.  Register now.  
            Central stations will have the opportunity to tell you what services they offer, to what extent the services are unique or specialized and what you can expect to pay.
            The webinars offer an excellent opportunity to interact with your central station, scope out another central station, and consider whether you want to move accounts or open new accounts with a particular central station.  Am I encouraging central station hopping?  No, but I am encouraging you to use central stations listed on The Alarm Exchange.  Why, for you, not me.  You get the added protection of knowing that the listed central stations are expected to deal with dealer issues and cooperate with a goal of resolving disputes. Those that fail to co-operate risk having their post removed from The Alarm Exchange.  That may not sound like a big deal to you, but check out The Alarm Exchange central station category.  Every major reputable central station is participating.  If your central station isn’t, move to one that is.  If you don’t, don’t bother complaining to me about problems you have with the central station; I have no relationship with that central station and won’t be able to make a call to resolve your issue.  
            So make some time to attend the webinars, by video or on your phone.  They will all be recorded and you will be able to view or hear them by visiting the K&K website and navigating to the alarm webinars:

To order up to date Standard Form Alarm /  Security / Fire and related Agreementsclick here:
You can check out the program and sign up here: or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304.
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301