KEN KIRSCHENBAUM, ESQ ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE You can read all of our articles on our website. Having trouble getting our emails? Change your spam controls and whitelist ken@kirschenbaumesq.com ****************************** is new cc or ach authorization needed for account or cc update changes October 9, 2026 *************************** is new cc or ach authorization needed for account or cc update changes *************************** Ken, We get a signed credit card/ach form for all new projects. If the card is compromised or changed in the future, must we obtain a new CC/ACH form? Could an email be sent to the customer asking them to confirm card ending xxxx will be used in place of card ending in xxxx going forward? We are in Massachusetts. JA ************************* Response ************************* Massachusetts has adopted the Massachusetts Uniform Electronic Transactions Act (MUETA), which generally recognizes electronic records and electronic signatures as legally valid when the parties intend to conduct business electronically. That means an email from the customer confirming, “Please use card ending 1234 instead of card ending 5678 going forward,” could potentially serve as evidence of authorization if you can authenticate the customer and retain the record appropriately. That said, from a documentation and risk management perspective, it is preferable to obtain a new signed Credit Card/ACH Authorization Form whenever a customer changes the payment method originally authorized. Doing so ensures our records accurately reflect the currently authorized card and provides the clearest support in the event of a future dispute. Accordingly, while an email confirmation may be acceptable as supplemental documentation, our recommended practice is to obtain an updated signed authorization form whenever the card on file changes. ************************* STANDARD FORMS Alarm / Security / Fire and related Agreements. click here: www.alarmcontracts.com *************************** CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY - You can check out the program and sign up here: https://www.kirschenbaumesq.com/page/concierge or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304. *********************** ALARM ARTICLES: You can always read our Articles on our website at ww.kirschenbaumesq.com/page/alarm-articles updated daily ******************** THE ALARM EXCHANGE - the alarm industries leading classified and business exchange - updated daily ************************* Wondering how much your alarm company is worth? Click here: https://www.kirschenbaumesq.com/page/what-is-my-alarm-company-worth ****************************** Getting on our Email List / Email Articles archived: Many of you are forwarding these emails to friends or asking that others be added to the list. Sign up for our daily newsletter here: Sign Up. You can read articles and order alarm contracts on our web site www.alarmcontracts.com ************************** Ken Kirschenbaum,Esq Kirschenbaum & Kirschenbaum PC Attorneys at Law 200 Garden City Plaza Garden City, NY 11530 516 747 6700 x 301 ken@kirschenbaumesq.com www.KirschenbaumEsq.com
