see The Alarm Exchange below
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comments on confusing terminology from Nov 2, 2012 article
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Ken,
This blog is a great resource because it provides such a wide range of knowledge to be shared. I enjoy following the discussions and always leave feeling I have a better understanding of the alarm industry. I usually resist chiming in because most of the topics are not related to my corner of the world. However, I believe I can help to bring this topic into focus. Unfortunately I have not been able to respond until this morning due to power outages and post storm issues. I am sure many of your readers in the Tri-state area are tied up replacing batteries and resetting systems.
The term Approved has not been used by UL for well over forty years. At some point prior to my joining the UL the term was used to describe products that had been evaluated and found in compliance with the applicable UL Standard. However because the word might have been understood to mean more than the assessment of the construction and, in the case of alarm products, performance of the product the term was replaced with Listed. Today Approved is used in some NFPA Codes, Standards and Recommended Practices to indicate the acceptance of a practice, product, configuration of an installation or service by an Authority Having Jurisdiction. Of course as most everybody knows in the case of fire alarm systems that is the person that has the responsibility to determine compliance with the NFPA document. An AHJ for a fire alarm system may be the local code official, a Fire Marshal, or a representative of an insurance company; or all three. If we were discussing commercial burglar alarm systems the AHJ is typically a representative of an insurance company, but in some cases it may also be a local code official such as an electrical inspection, etc.
With regard to UL’s use of the term Listed, it describes products that have been evaluated and found in compliance with the applicable UL Standard. An alarm service company (ASC) may also undergo an evaluation by UL as a provider of alarm service and become Listed in one of the Alarm Certificate Service categories. In both cased the name of the manufacturer or service provider appears in our On Line Certifications Directory (http://database.ul.com/cgi-bin/XYV/template/LISEXT/1FRAME/index.html), with a link to each category under which the manufacturer or service provider has a Listing. The specific model numbers of products or locations from which service is provided is displayed when the links are opened. On the early side of the digital divide this information was found in a list in a product directory, thus the name Listed. It is important to note the term has specific meaning regarding UL’s work, thus the first letter is always capitalized when used by UL. However when the term in used in NFPA publications such as NFPA 72, it is not capitalized and is used generically to describe “Equipment, materials, or services included in a lost published by an organization that is acceptable to the AHJ and concerned with evaluation of products or services, that maintains periodic inspection or production or listed equipment or materials or periodic evaluation of services, and whose listing states that either the equipment, material, or service meets appropriate designated standards or has been tested and found suitable for a specified purpose. So any NRTL that has the applicable standard in their scope of recognition by OSHA could list products. However, it is important to note the NRTL program is for standards that are used to test products and does not apply to the assessment of service providers such as alarm service companies.
For additional information one could open the following link: http://www.ul.com/global/eng/pages/offerings/industries/lifesafetyandsecurity/alarmsystems/criteria/.
The indication that a particular product is Listed is of course, a Listing Mark affixed to the product.
Another term that may be of interest to readers of this blog is Certificated. This is a term used by UL to describe an alarm system for which a UL Alarm System Certificate has been issued. In some ways the alarm certificate is analogous to the UL Mark that is affixed to a product. It is a declaration by the ASC named on the certificate that the system was installed and is receiving service in compliance with the applicable Standard(s), or NPFA 72 in the case of a fire alarm system. Not all alarm systems serviced by a Listed ASC are issued UL Alarm System Certificates, thus the existence of an active certificate is a key factor for determining the service is in accordance with the applicable Standard(s).
Thanks,
Pete Tallman, CET
Alarm Certificate Service
NICET III (Cert. #77727)
UL LLC
ul.com
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Hi Ken,
I have heard UL Auditors state that UL doesn’t “Approve” anything in the alarm business and we should not use that word relative to UL listed equipment or services. From UL’s website, they state:
UL certifies, validates, tests, inspects, audits, and advises and trains. We provide the knowledge and expertise to help customers navigate growing complexities across the supply chain from compliance and regulatory issues to trade challenges and market access. In this way, we facilitate global trade and deliver peace of mind.
Here’s the link;
http://www.ul.com/global/eng/pages/aboutul/whatwedo/
The UL Mark itself says “Listed”:
http://www.ul.com/global/eng/pages/corporate/aboutul/ulmarks/mark/#north
Many alarm companies still continue to misuse that term in their advertising.
Jon Sargent
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comment on east coast outage / alarm company million dollar fine
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This is 21st Century. We have 19th Century utility poles and no electricity. Kerosene lamps are outlawed in homes, horses are not allowed on roads, but there is no gas. This could have been prevented, but someone always makes money on other people's loss, so why bother.
Dusan
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Ken
HMMM, home is where the heart is and I’m sure you’d prefer to be there. Not having all the answers and although my house is a long way from yours you’d be welcome to bunk in here. Here in Port Hardy it rains a lot, probably 100 inches a year but it’s good for the trees, rivers and provides fresh water for everything. We get a skiff of snow every now and then, clear skies with sunlight from time to time and clear skies to marvel at the universe in the evenings, sometimes. Ultimately further to that we all need food, clothing , shelter and the company of loved ones,---------and sometimes there’s chocolate.
It was fascinating to read your item on the million dollar fine. If everyone of those 1100 employees sold just one customer a day at $100 per contract (using 200 working days a year) that would accrue 88,000,000 over four years. Please correct me if my perception is a bit skewed but that’s a lot of money, again however if all operating costs are factored in there could still be a significant nest egg somewhere.
Take care.
Ron McLennan
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Response
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Thanks for the invite - but I need to stay close to home in case Dusan starts a revolution. BTW, I am writing this article on Nov 6 and I still have no power at my house and my office phones and Internet are not working. And, concerned about driving because no gas is available.
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TO SUBMIT QUESTIONS OR COMMENTS REPLY TO THIS EMAIL OR EMAIL Ken@Kirschenbaumesq.com. Most comments and questions get circulated.
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Speaking engagements:
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Want to schedule me, Jennifer or Dennis Stern for a speaking engagement? Alarm associations can book my presentation by calling Eileen in my office at 516 747 6700 x 312.
The Alarm Exchange
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This area is reserved for alarm company announcements, solicitations, offers, etc. Those wishing to sell or buy; borrow or lend; dealer program or dealer; central stations; insurance brokers; business brokers, insurance companies. Equipment to sell; looking for employees; subcontractors; mergers;
There is no charge to post a listing here. The listing is subject to review and approval and will be posted for approximately 10 days unless renewed. Include your contact information, phone, email and web site. Posting by category will depend on response to this forum. Send your post to Ken@KirschenbaumEsq.com. To see the most current postings go to https://www.kirschenbaumesq.com/article/the-alarm-exchange
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Help Wanted:
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Long Island Central Station Alarm Company looking for experienced alarm technicians and central station operators. Excellent salary and benefits. E-Mail hr@lowittalarms.com or call 516-433-6960 ext. 215.
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Oakland, CA company looking for experienced electronic technician – alarms, CCTV, access control, intercoms, etc. Send resume and references to HR@reedbrothers.com or call Nancy at 800-400-5625 x158
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Long Island based locking and electronic security manufacturer is looking for technical support professionals with previous experience installing fire and burg systems. We offer excellent compensation and benefits. Please contact rbaker@napcosecurity.com for more information.
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Indianapolis, IN - Hoosier Security call 317-644-0570 or send resume to: armando@hoosiersecurity.com Actively seeking installation contractors and sales personnel experienced in alarm and digital CCTV.
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Eastpointe Michigan alarm company has an opening for an experienced alarm tech/installer, great salary, benefits, truck, medical. Call Hank Luks 586-772-6100 or email to controllor@aol.com
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San Antonio Texas based company is looking for experienced residential, commercial and fire alarm salesmen as well as experienced alarm installers. Submit resume via e-mail to Gmunford@saalarms.com Glenn Munford, President. Phone 210 342-3100 sanantoniosecurityalarms.com
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Washington DC area Home Automation company seeking experienced alarm technicians. Send resume with references and salary requirements to jobs@american-automation.com
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Western Suffolk alarm company looking for exp'd office help- exp in Microsoft office, downloading of alarm panel, inventory, collections, sales and general office help. Send resume to Jeanne@checkmatesecurity.com
631 669-3303 www.Checkmate Security
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Northern New Jersey Fire Protection Company is looking for an experienced Fire Alarm Technician, with at least 3 years’ experience. Send resume to laura@cityfire.com
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NJ Alarm Company (Bergen County), seeking a Central Station Operator for the 5pm – 12:00pm shift. Email resume and salary requirements to service@merchantsalarm.com . No phone calls please.
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California and Texas alarm company seeking Central Station Manager, Customer Service Manager, Operations Manager, Sprinkler Operations Manager, Service Manager, Project Manager, Service Technicians, Lenel Certified Technicians, Installers, Fire Testers, Reg 4 Fire Testers, Service Dispatchers, Central Station Dispatchers, and Sales Representatives in locations throughout California and Texas. email resume to bwatkins@ssdsystems.com
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Union, NJ alarm company looking for Service Technician, Installation Technician, and
Administrative Assistant. Send resume to humanresources@supremealarm.com
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Clifton, N.J. based alarm company looking for an aggressive sales person. commercial and residential fire alarms, burglar alarms, CCTV systems, Door Access Control Systems, Intercoms, etc. We are looking for a motivated self started, a professional with proven results and references. If you have the experience, product knowledge and drive call 1-800-486-5019 and ask for Tom Sr. or email tomsr@tralarm.com http://tralarm.com/
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Digital Monitoring Products (DMP) is looking for an experienced Regional Sales Manager for the North East Region covering Metro NY, E. PA, Long Island & Northern NJ are looking for a Sales executive with five or more years of sales and territory management experience or dealer direct selling in the region. To learn more about this opportunity, please contact Matt Schweiger at 417-693-3988 or email at mschweiger@dmp.com.
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Central FL based company looking for 2 experienced electronics technicians in Ft Myers and Daytona FL areas – Commercial Fire, Security, CCTV etc. Send resume and salary requirements to Allcomsolutionsinc@gmail.com
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Tulsa OK company is looking for an exp'd Service Technician for Burg and Commercial Fire Alarms, Access Control, and CCTV systems. Submit resume with references and salary requirements via e-mail to tcarey@advancealarms.com, no phone inquiries.
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Montrose, CO alarm co seeking Technician with experience. Email resume and references to Dan at superioralarmoffice@gmail.com or fax to 970-240-0366
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Tucson, AZ - Accura Systems of Tucson, Inc Seeking Lead Technician to oversee technician installs for Burg, CCTV installs, must have good training and QA skills. call Bill at 520-722-0220 or emailbill@tucsonaccura.com
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ADT LLC, Help Wanted (Licensed and Insured Sub Contractors) to perform Installation and Service work for Residential and Small Business accounts in the NY Metro Area (Brooklyn/Queens, NYC, Elmsford Offices) contact Frank Gressler at fgressler@adt.com
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ADT LLC, Help Wanted. ADT is looking to hire Residential and Small Business Installers in the NY Metro Area (Brooklyn/Queens, NYC, Elmsford Offices) looking for talent familiar with Ademco, DSC and CCTV equipment. contact Frank Gressler at fgressler@adt.com
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Merger and Acquisitions
NY - looking to purchase fire alarm subscriber accounts in New York metropolitan area. call Bob WIlliams at Briscoe Protective Systems Inc at 888 274 7263 ext 211 or email bobw@briscoeprotective.com All calls strictly confidential
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Southeast Arkansas. Security Integration co very lucrative agricultural vertical market, but having difficulty attracting and retaining installers to keep up with our workload. Primarily commercial/industrial integration but with approx. 240 monitored alarm accounts. Largely residential, upscale accounts with approx. 20% commercial accounts. Will consider either selling alarm accounts to focus on surveillance/access control or will consider selling all and work as regional sales manager for purchaser. Market has loads of potential. For confidentiality reasons, please contact me at my "other" email address hogshogshogs@att.net.
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Central Stations
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Nationwide Digital Monitoring - monitoring all of America UL Listed; NYC FD approved
800 221 0826 www.NationwideDigital.com Contact Alan Ankeles aankeles@NationwideDigital.com
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U.S.A. Central Station Alarm Corp - monitoring throughout the United States Bart Didden 877-872-1266
bdidden@usacentralstation.com www.usacentralstation.com
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United Certified Central Station Inc - monitoring the New York City metropolitan area. NYC Fire Dept approved and UL Listed. Dana Goffer 212 206 0900 x 301 http://www.weprotect.com/Monitoring%20station.html
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Counterforce Central Alarm Services Corp UL Listed NYC FD approved contact Phil Blair 718 575 3333 Phil@counterforcecentral.com http://counterforcecentral.com/services/index.htm
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Metrodial Central Station - FDNY Approved and UL Listed. Contact Andy Lowitt at 866-900-METRO or andy@metrodial.com www.metrodial.com
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COPS Monitoring: Nationwide Burglary, Fire, PERS, Video, & Critical Environmental monitoring from 5 central stations copsmonitoring.com http://copsmonitoring.com/lp/kk.html or call Betty at 800-367-2677 x 1256
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All American Monitoring – throughout USA. UL, Five Diamond, licensed LisaF@AllAmericanMonitoring.com or call 800 318 9486 x 212 www.AllAmericanMonitoring.com
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RESPONSE CENTER USA – Monitoring burglar and fire alarms. PERS (Medical Alarms) Specialists UL Listed.
contact JD Benfer 866-489-4105 jdbenfer@rc-usa.com www.rc-usa.com
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United Central Control, Inc. - UL Listed, 5 Diamond Certified, serving the entire USA - contact Kathryn Schultz - 866-907-4712 or kschultz@teamucc.com http://www.teamucc.com/
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AvantGuard Monitoring Centers : UL 2050 Listed, 5 Diamond, Fully Redundant Central Stations Specialize in PERS monitoring. Contact Troy Iverson 877-206-9141 www.agmonitoring.com
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Electronix Systems Central Station Alarms Inc., UL Listed, FDNY / FM Approved and Five Diamond Rated. Contact Jacqueline Jones jackiej@electronixsystems.com (631) 271-4000 www.electronixsystems.com
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SentryNet monitoring nationwide, Canada and Mexico - UL and 2050 listed; FM Certified. Contact Kurt Erdman kerdman@sentrynet.com 800-932-3304 www.sentrynet.com
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Grand Central Station – monitoring of burglary, fire and video verification services throughout the United States. UL Listed Benny M. Martinez 800-230-1654x136 bmartinez@gcsmonitoring.com www.gcsmonitoring.com
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Security Response Center – alarm monitoring across Canada – ULC Listed
Beverley Champagne 888-346-6302 bchampagne@src.net http://src.net/
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Central Security Communications, Inc. monitoring throughout USA since 1963; UL listed; Denver Fire License; redundancy; family owned/operated 1-888-8ALARM8 Natalie@centralsecurity.com www.centralsecurity.com
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Rapid Response Monitoring - UL Listed, FM Certified, FDNY Approved, IQ Certified, SIA Certified -wholesale monitoring services, audio, video, GPS, PERS, IP and residential and commercial protection, completely mobile Connectivity Dealer & Customer Access Services. 800-558-7767, sales@rrms.com, www.rrms.com
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Security Partners – UL listed, CSAA 5-Diamond central station covering the entire US. Advanced Services Division helps dealers become more aware of emerging security technologies. Call Andy Stadler at 717.481.6379 or astadler@securitypartners.com www.securitypartners.com
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Paragon Monitoring Center - UL Listed; monitoring all major formats, video monitoring including Videofied and CheckVideo. Jeff Martin 866-936-6648 jeff@wemonitor.org - www.wemonitor.org
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Your Monitoring Center / A Crime Alert Co. – UL; CSAA 5 Diamond – Burg, Fire, PERS, Video Verification, Total Connect, C24 Interactive. Call Mark Ramsey 800-829-8877 mark@crimealert.com www.crimealert.com
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Dispatch Center, Ltd - fully redundant UL Listed central station serving licensed security professionals.
Contact Stacy Lindell at slindell@dispatchcenter.net or (866) 491-3400. www.dispatchcenter.net
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Business Brokers / Consultants
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Ron Davis Davis Mergers and Acquisitions Group Inc rdavis@graybeardsrus.com Office 847 955 2345
Cell: 847 910 7716 www.graybeardsrus.com
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Mitch Reitman S.I.C. Consulting, Inc. Tax and Financial services 817-698-9999 MReitman@sicc.us www.sicc.us
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Rory Russell Acquisition & Funding Services www.afssmartfunding.com (800) 354-3863 Cell 518-366-5111
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Barry Epstein - Vertex Capital - representing Buyers and Sellers in Life Safety Industry. bepstein4@sbcglobal.net cell:972-740-2740
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Insurance brokers / insurance companies for alarm industry
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Alice Cornett Giacalone, Senior Vice President - selling alarm E&O throughout the United States
Central Insurance Agency, (800) 917-2542 aliceg@ciainsures.com www.ciainsures.com
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Ralph A.Costa - specializes in alarm insurance in New Jersey and other states 973 835 8444
ralph@burglaralarminsurance.com http://www.burglaralarminsurance.com/category.aspx?id=MISC1
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Security America Risk Retention Group Alarm industry owned and sponsored E&O insurance – Call SARRG at 1-866-315-3838, or info@securityamericarrg.com. www.securityamericarrg.com
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Premier Alarm Insurance, Kristin Sikorski, Isle of Palms SC 29451 1-800-792-1728
info@premieralarminsurance.com www.premieralarminsurance.com
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Rick Gombar Insurance Services, Inc. CA. Rick Gombar, President 800-446-6227
Rick@gombarinsurance.com www.gombarinsurance.com
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Eclipse Marketing & Insurance Services. Larry St John, CIC, Pres. 800-530-4448, LStJohn@eclipseinsurance.com - ins for alarm industry www.eclipseinsurance.com
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Financial Services
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Alarm Financial Services - funding for alarm dealers throughout the United States.
www.alarmfunding.com or call Jim Wooster 866-204-9350x12
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RMRFunding - Alarm account funding. www.rmrfunding.com Contact David Tropper (855) 767-1900 dtropper@rmrfunding.com
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Educational and Training Programs
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New York State alarm license Approved 81-HOUR License Course www.mbfaa.com
contact Alan Glasser (718) 894-6712 mbfaa.ny@gmail.com
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NYS 81 hour approved training - contact NYBFAA 814-838-3093 Info@NYBFA.org) www.NYBFA.org
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New York State 81-Hour Alarm License Course - Approved by NY Dept. of State taught by NYBPSS Licensed Instructors; www.electricaltrainingcenterli.com Call Justin or Barbara @ 631-226-8021
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New Jersey Fire Alarm, Burglar Alarm & Locksmith training. Exam Prep Training Series, Practice Exam and approved CEU courses. see www.NJCEUcenter.com or call Bob Shoremount 908-637-8557
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Attrition Busters Presentations-Seminars-Workshops-Consulting www.attritionbusters.com
contact Bob Harris(818) 730-4690 bobh@attritionbusters.com
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Florida Alarm School. FASA and BASA classes. Mike Fletcher mfletcher@heeth.com 813 621 2333 www.floridaalarmschool.org. Upcoming classes Oct 24 - Pensacola - Renewal; Oct 25/26 - Pensacola - New Agent; Oct 29/30 - Tampa - New Agent; Nov 2 - Gainesville - Renewal; Nov 7 - Miami - Renewal; Nov 8/9 - Miami - New Agent
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Alarm Academy – On Line and classroom BASA-FASA renewal and state of Florida license holder renewal classes contact Mary Kenna, mkenna@fla-alarms.org / 800-899-2099: 954-748-7779 www.alarmacademy.org
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Alarm Association of Florida - On Line and classroom BASA-FASA renewal and state of Florida license holder renewal classes contact Mary Kenna mkenna@fla-alarms.org 800-899-2099: 954-748-7779 www.fla-alarms.org
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Marketing for the Alarm - Security Industry
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Bob Maunsell - Security Marketing Guru - www.SecurityMarketingGuru.com 508-835-1123 support@securitymarketingguru.com
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Security Dealer Marketing - full-service marketing agency for security businesses David Morgan
888-572-4450 x100 dmorgan@securitydealermarketing.com www.securitydealermarketing.com
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Technical Support
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Fire Alarm System Engineering
Fire Alarm Design Services. Complete code consulting, basis for design reports, AutoCAD, submittal documents. PE and NICET IV on staff. NY, NJ, PA areas. Contact Joseph Hayes, SET 914-645-1289 or HayesCPP@optonline.net
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Systems Support Specialists - Technical consultants for Central Station Services & Installation Services, Custom Programming, End User Solutions, Product Evaluations, and Technical training - Contact Mark Fischer - mfischer@systemssupportspecialists.com or (631) 850-0084 www.systemssupportspecialists.com
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Certified System Design – Central Station Facility Design, Automation Platform Conversion Management, Organizational Development, Operational Reviews, and Operational Support. For all things Central Station – Contact Dave Mann (443) 452-9235 or dmann@certifiedsystemdesign.com www.certifiedsystemdesign.com
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Technology and Services that increase or preserve your RMR
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KeepYourIP - Providing secure IPv4 addresses for communicating IP alarm panels to monitoring receivers. For information contact Davin Roos 866-444-7007 davin@keepyourip.com www.keepyourip.com
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Videofied - video alarms - alarm verification - reduce false alarms Contact Keith Jentoft 877-206-3200 KJentoft@videofied.com www.videofied.com
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Linked24 New mobile technology GPS increases revenue with existing customer base, grows RMR virally. Contact John Hoffe 760 298-1214; hoffej@linked24.com www.linked24.com
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Parts - Equipment For Sale or Wanted
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For Sale: Monitor Controls, Inc. 178-180 Center Street Wallingford, CT www.monitorcontrols.com
contact our IT rep Dan Hadlock at 203-269-3591 PART QTY ROUGH PRICE (EACH)
D6500 RECEIVER 3 $100.00 ; D6545 TELCO TERMINATOR 1 $15.00 ; D6535 POWER SUPPLY TERMINATOR 1 $15.00; D6515 CPU MPU TERMINAL CARD 1 $10.00; D6540 TELCO LINE CARD 3 $10.00
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For sale: ISA DigiBoard port expansion units (2); Radionics/Bosch D6640 line cards (8); OKIData 182 dot matrix printers (several); Amano Time clocks (2); Contact Chuck or Joe at Jade Alarm Co. 800-542-8874
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PARTS WANTED: Looking for one or more DSC PC5921 EXT Intercom Door Station(s), new or used. Please contact Lloyd Silverstein at Lloyd@metrowestsecurity.com, or call at (818) 508-0500
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Sub Contractors available for work
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Calgary, AB based contractor available for “Boots on the Ground “service to American Security companies with National Accounts in Alberta, Canada. Please call Robin Dupuis (403) 910 1099 or email robin@wireman.ca. You can visit our website at www.wireman.ca
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Miscellaneous
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Printers MonitoringContracts.com. Authorized printers for the Kirschenbaum Contracts TM. 866 322 4906 sales@MonitoringContracts.com www.monitoringcontracts.com
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alarm contracts - get them at www.alarmcontracts.com
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alarm company valuation - go to www.WhatsMyAlarmCompanyWorth.com
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Legal service for acquisition or sale of accounts. Contact Ken Kirschenbaum, Esq at 516 747 6700 ext 301, Jennifer Kirschenbaum,Esq at 516 747 6700 ext 302 or Dennis Stern, Esq at 516 747 6700 ext 323
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden city Plaza
Garden City, NY 11530
516 747 6700 x 301
email: ken@kirschenbaumesq.com
phone: 516 747 6700
web: http://www.kirschenbaumesq.com