Comment on How should central station identify on calls / politics / ISC EAST / help K&K forum grow September 11, 2024

KEN KIRSCHENBAUM, ESQ
ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE
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Comment on How should central station identify on calls / politics  / ISC EAST / help K&K forum grow
September 11,  2024

Help this forum grow

          This forum is, I believe, the largest distribution in the security and fire alarm, low voltage and electronic integration industries, and certainly the most read on a daily basis.
          First, let me assure you that the K&K email list is used exclusively for distribution of the articles, which is distributed by two separate bulk mailing services, as many of you know because you get both emails daily.  Emails are sent every day to the alarm industry; there is no charge for the articles.  The classified section, The Alarm Exchange, which is also free, is updated daily as needed, and I believe it’s the largest and most active classifieds in the industry, visited by the most in the industry. K&K does not sell or share the email list with anyone, for any reason.  We retain only emails, no names or other information. It’s free; you can subscribe all the addresses you want and you can always unsubscribe, though you won’t be able to re-subscribe that address.  So your email is secure.
          Now here’s the ask.
          I’d like to make the forum even more available by increasing the distribution, so here’s the “ask” and sweetener added in:
          Send me emails of those in this industry, one email on each line, and we will add them to the list.  Whether it’s your association list, for vendors to the industry your alarm dealer list, employee list, central station list, send it to me pasted on your email or as WORD or XL attachment. [this is not request for alarm customers list - the forum isn't for alarm customers]
          K&K will give you $100 credit against K&K contracts or Concierge Program for every 100 emails.  You can use the credit yourself or if an association raffle it off or use it for promotional purposes.  We will honor the credit to your “assignee”.  Thanks in advance for your efforts and assistance.
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ISC East - private meeting
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I'm considering going to ISC EAST if there is sufficient interest in private meetings during the day. If you're interested in a private [yes, it's free] meeting please contact Stacy Spector,Esq at 516 747 6700 x 304 or SSpector@Kirschenbaumesq.com. Concierge Clients will have priority. Thanks.

Comment on How should central station identify on calls from article on August 22, 2024
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Ken
Security Central calls our accounts, identifying the call as coming from my company. I do not tell the client the name of the central station. As far as they are concerned, the central station is us, from that phone number.
Stan Corn,
Alarms, Inc.
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Response
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            That is a fairly common way a central station will identify itself, holding itself out as the dealer.  Another common way is to identify as “the central station” or “the alarm company”.
            I think the identification by the central station is more on request by the dealer than a firm policy by the central station.  Most central stations will try and be accommodating.  I also think the day has long past that a dealer needs to conceal the fact that it is not also the monitoring company.  Some of the central stations are so sophisticated and professional it might actually be a plus for a dealer to let the customer know about the separate central station.

Politics

Ken,
I have read and enjoyed your emails for years. Can you keep political opinions out of your forum? That is what has damaged social media which I no longer participate in. Also, playing the military veteran card, which I am, is not a free pass for individuals. Lee Harvey Oswald was a veteran. Let's keep this professional and on point.
Mike Anderson
Alliance Security Corp
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Response

            This is not a forum for politics, but for so many politics is consuming every moment of the day and affecting business owners, employees, working, retired, etc.  It’s hard to get away from it.
            This is also not a technical forum, though we often discuss the technical side of the electronic integration business.
            Where do I draw the line on comments on this forum?  Well it’s a fairly liberal standard, just don’t cross the line into defamation, and keep it civil.  I don’t really want to nor do I have time to edit the comments beyond the obvious.

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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301
ken@kirschenbaumesq.com
www.KirschenbaumEsq.com