You can read all of our articles on our website. Having trouble getting our emails?   Change your spam controls and white list 

Comment on ACH and credit cards / Another comment on dumping customer 
December 2, 2021
Comment on ACH and credit cards from article on November 16, 2021
          I read the ACH/credit card, late payment article on November 16, 2021.  ACH transactions can and do get charged back. The credit card world has a more mature "Chargeback defense"  process.
If they are using a payment gateway or management software, there should be a way to respond to chargebacks (credit cards) in quasi-real-time. This includes uploading a contract with billing authorization.
          Also, 4.5% for credit cards would mean they are being ripped off. Depending on the res/commercial customer mix 2.5% should be near average costs to accept. 
Wayne Akey
Another comment on dumping customer from November 17, 2021
          You eat away at profits when you’re spending time printing and mailing past due invoices/statements along with making phone calls. Have to consider the overhead costs to do all of this against the profit margin to determine if the customer is worth keeping.
To order up to date Standard Form Alarm /  Security / Fire and related Agreements click here:

CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY You can check out the program and sign up here: or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304.
ALARM ARTICLES:  You can always read our Articles on our website at  updated daily             
THE ALARM EXCHANGE - the alarm industries leading classified and business exchange - updated daily
Wondering how much your alarm company is worth?  
Click here:
Getting on our Email List / Email Articles archived: 
    Many of you are forwarding these emails to friends or asking that others be added to the list.  Sign up for our daily newsletter here: Sign Up.  You can read articles and order alarm contracts on our web site

Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301