States have different laws that affect the contracts. This applies primarily to residential contracts. For example, the 3 day cooling off notice is different state to state. You can see your state at http://www.kirschenbaumesq.com/noticeofcancel.htm
So you can expect to have to get state specific contracts for Sales, Monitoring, Service.
I've had lots of requests for PERS contracts that can be used in all states. We are trying to design a contract that will work everywhere, but it is likely that as each state enacts legislation affecting PERS a nationwide form is going to be risky to use. Not all states have PERS requirements. One state that does is Kentucky. You can read the Kentucky laws at http://www.kirschenbaumesq.com/alarmlicreqstate.htm
Some highlights are:
Kentucky law regulates PERS contracts
PERS contracts are required to contain:
the order in which responders are to be contacted
the "customer" can designate as the first and primary responder a PERS system provider or 911 or "communication center in the jurisdiction from which the alarm was received"
that if the PERS system provider can't get a verbal response from the customer that 911, public safety answering point, or communication center be called before the customer's designated responders
that if 911, public safety answering point, or communication center is not designated as the primary contact then they have to be designated as a default if the designated responders can't be reached
disclosure statement, to be initialed by subscriber, that subscriber has option to designate a 911 center, public safety answering point or communications center as the primary responder
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Failure to comply with license laws, contract regulations and permit issues all increase the risk of criminal prosecution, loss of license and liability for losses. Things in this industry just aren't simple anymore.