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Question:  redirecting communication- liability for alarm system
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Ken,
    I know companies are sending a panel to a customers house and having customer program panel/walk customer through programming panel and offering monitoring. What if you tell client they must obtain a permit and they don't, is the alarm co liable/at fault?
Deren Michael, President 
Official Security Systems
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Answer
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    Especially for consumer subscribers there may be a law that requires the alarm company to obtain the permit for the customer.  That doesn't mean you have to pay for it, but you need to obtain it.  The Standard Form Contracts provide that you will obtain it, it subscriber's expense.  If the subscriber for whatever reason doesn't want to get the permit then it's up to you whether you want to proceed with the job or provide continuing services, like monitoring.  If you, or your central station, is going to be fined because you call in a signal for a subscriber with no permit then you're not going to want to provide services to that subscriber.  It's not likely a liability issue unless you not only faile to obtain the permit but the reason you didn't was because the permit would have triggered an inspection from the AHJ and you knew your system was sub-standared and deficient.
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Question:  Ip Datatel/Uplink Communicators
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Ken
    This is a theoretical question based upon a fake situation 
    An alarm company takes over monitoring of an exisiting alarm panel by hooking up a uplink communicator or ipdatatel communicator or teleguard communicator and doesn't touch the programming of panel at all. This device now will communicate to the new alarm company central station. The new alarm company only does the monitoring. There is an issue with the panel and it doesn't send the signal and someone dies. It didn't send the signal because customer changed something in the panel or the old alarm co changed something in the panel or the panel became defective. The new alarm company didn't install/program or change any settings in the panel. Is the new alarm company at fault/liable for that loss?
Sincerely,
Deren Michael, President
Official Security Systems
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Answer
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    Thanks for the questions and your participation on this forum.  
    Liability will depend on what the contract between the alarm company and subscriber provided for.  In your case it would have to be clear that subscriber did not want alarm system checked or serviced, and only the communication be diverted.  In addition to a Monitoring Contract [or better - the All in One, using the monitoring part and service part] you would use the Disclaimer Notice which has provision for a take over like this with potential deficiencies in the existing system
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