master agreement for PERS and other agreements / excessive alarms / Holding license
December 23, 2017
comments on excessive signals from December 22, 2017 article
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Ken
Response to Excessive Signals:
Excessive Signals during testing should NOT have to be processed by the Central Station. When testing, the account should be placed in a TEST Status so that signals are logged only and do not require operator intervention. A panel’s event log in the panel hold only so many signals before it starts to write over the events anyway. It is easier to just let the CS handle it.
This keeps a clean record of everything tested and the time signals were received.
Excessive Signals can also be costly. Some Central Stations have clauses in their contract to charge for excessive signals. If you know that you are bringing on an account that will have a large number of signals, it is better to negotiate a flat rate before you put the account on line. Hospitals, warehouses, large churches…etc all fall under this umbrella.
Signed,
Mary from Memphis
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What a dumb question on central station activity when referred to the central station signal traffic when testing is being performed at the site. The signals are logged automatically if the fire alarm control is not too old but there can be limits based upon the size of the history log. When you, the central station took that dealer’s hospital account you had to know the ramifications and decided at that time whether to take it or not as well as to charge more or not based upon this. The question here is if the dealer has to send in all those signals and confirm such as a requirement? With many controls there is a switch that would prevent this from happening (signals from being sent) that is usually called “City Tie” or similar languish for a switch to do this and if properly programmed it can prevent sending signals if operated. For all those who intend to state this is not allowed because it can be left off don’t bother. There is a visual and audible indication when it is operated to show such. This central station should just tell the dealer to move to another central station if they need to ask this question here.
name withheld on request
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comment on qualifying for company
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On the question having to do with lending your license, call it what you may but it is more commonly known as whoring out your license and that is what it is. Why do all these firms need others to cover for them instead of getting their own licenses? Don’t tell me that that got a national chain and it does not pay to do so for one location in one state. Allowing and doing this undermines all those who do work in that state with a license and encourages carpet baggers to come in and compete in a market that they do not have a license to do so. Do attorneys engage in this a practice as well or even allowed? Yes Ken, I know that you are going to say this is OK and you have an agreement for such, so call it what you want to but it is still whoring out your license. How desperate does one have to be to do this?
Yours truly,
What a way to end the year!
name withheld on request
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Response
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You make a number of assumptions, and they are not necessarily correct. You may not have noticed but many alarm companies are owned by business people. They don't go on sale calls, don't run wire, etc, all the things that many alarm companies owners did when getting started and even now. But many of today's owners are not technical in the alarm industry. Another change is that the alarm industry, particularly the DIY market, lends itself to nationwide operations. It's not easy to get licensed in every jurisdiction and stay licensed; it's not even practical.
There is nothing wrong with holding a license for a company owned by another. The Qualifier Agreement clearly spells out each party's responsibilities.
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301
ken@kirschenbaumesq.com
516 747 6700
www.KirschenbaumEsq.com